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November 2023 by Shannon Vollmer
Bert gave us a thorough explanation on what was exactly was wrong with our AC and gave us suggestions. At Home Heating and Air is a wonderful company with excellent technicians who are extremely professional and most importantly honest. This is the only HVAC company I will use in the future! You can't go wrong.Services: A/C system maintenance
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June 2023 by Jimmy Hall
I'm a longtime satisfied customer! Awesome folks
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June 2023 by Joel Martin
We have had 2 great experiences with At Home Heating and Air! Bert was the technician that serviced our systems both times. Once he found an electrical issue and was able to replace it for aftermarket part for 1/3 of the price as a new one and also had it in stock. The other issue he replaced an starter and helped troubleshoot some other issues pertaining to the condensate draining issue we were experiencing. He was a wealth of knowledge and worked quickly and efficiently while explain what he was doing along the way.The dispatcher responded to my afterhours call with in 15 mins of the office opening in the morning. They did have a busy schedule but worked with me on a time would be best for my family.The technicians work on salary and not commission so Bert pointed out a few thing just to watch and take note of. No hard upselling. He was honest and when through the advantages and disadvantages of each case.I feel comfort in knowing At Home Heating and Air will be my HVAC contact for years to come.Services: A/C system maintenance
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May 2023 by Valerie Monismith
I am so glad I found this local company. Mom and Pop business with excellent service and care.Services: HVAC system repair
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January 2023 by John Petty
Fantastic service. We were on the schedule for the day after I put in a service call, but a spot opened up and they were at my house the same day within a couple of hours of calling. Repairs were quick and the prices fair. Will be recommending At Home to friends.Service: Heating system repair
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August 2022 by Bob Hoyle
Provided the most detailed solution to my HVAC problems (Airflow & AC condenser that had reached the end of it’s life) that I had with my 32 year year old Trane system. System installation in April’22. Arrived on time and completed the work on time. Our HVAC system has worked better than I could have expected. I previously used window units to augment my AC, I no longer need those. Bert has provided assistance after the install when I decided to add additional temp sensors to the thermostat system. Thanks Bert and the At Home team.Services: Heating system installation
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May 2022 by Stephanie Gammon Ford
Oh the stories I could tell on the times not only my family has used this company, but my parents, my grandma, and my best friends- but to keep this review as short as possible the best way I can describe Bert and At Home Heating and Air is this is the type of company you wish you could leave more than 5 stars for! From day one he treats you not like a client, but like his family!
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May 2022 by Rich C Broussard
The came out no pressure sale no BS. Did exactly what they needed to do without any pressure. Thank you guys!
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February 2022 by Jeff Herington
I have and will continue to use Bert S. at At Home Heating & Air for all of my HVAC needs. He is a knowledgeable, polite, and friendly. The company is extremely responsive and provides good service at a reasonable price. I like that they are a local Collierville company too.Service: Thermostat repair
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February 2022 by Lillia P.
We had just moved into our new home and we had contacted At Home to do a clean up our HVAC systems to which they did a great job. Fast forward a couple weeks later and one of our furnaces stopped working. Because we had a home warranty we decided to go through them. Home warranty company came out, diagnosed the issue and told us that a part we needed was on back order till the end of February. A week goes by and we decide to contact At Home just to see if they have access to the part faster or if there is anything else we can do. At Home comes out immediately, diagnoses the problem and fixes it. The previous company was wrong and had we not contacted At Home, who knows how long we would have been without a working furnace. We will only be using this company from now on, thank you so much!!!
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January 2022 by Chip Ernst
I had a great experience with repair and service of our gas fireplace from At Home Heating and Air.Bert and Luke repaired a faulty sensor and went above and beyond expectations to clean, inspect, and test everything. They checked for leaks, carbon monoxide levels, and mantle temperature. They also gave me a refresher on pilot lighting and operating tips. And their price was very reasonable.I can strongly recommend them.
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November 2021 by Maureen Piantedosi
Super friendly guys and fast service. They thoroughly explained what was going on and did a lot of trouble shooting. Happy to have found them!
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September 2021 by Jessica Lee
They came out during the relentless snow storm (using their own personal truck) to try and restore our heat. Bert was nice, knowelegable and professional. We will definitely be using them again.Service: Repair HVAC
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July 2021 by Peggy Steele Bardes
To place a call during the hottest temps so far this season and Kami has a service technician here within hours is awesome!! What was thought to be a simple fix gave a little challenge but both Luke and Bert got it done. The full explanation of what was happening and what was needed to complete the repair is is so greatly appreciated!! Honest work, reasonable fees, and fabulous workers—you cannot ask for more. Here’s to hoping I just see them around the Ville, but knowing they’re just a call away when needed is truly comforting!!
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July 2021 by Phillip Tanner
Quickly determined issue and fixed my non working a/c . Very friendly.
