Ross Dress for Less offers a wide range of brands and the latest fashions for family and home at discounted prices, typically 20% to 60% off department store prices. Many customers appreciate the unique inventory and great deals, expressing satisfaction with their clothing selections. However, some shoppers report experiences with rude customers and a lack of stock, especially after the holiday season. The store's merchandise quality has been noted to decline, and the new floor layout is described as uncomfortable. Overall, Ross Dress for Less has both loyal fans and dissatisfied customers, reflecting mixed experiences.
