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May 2022 by Rocco V.
Wow. Stopped in while traveling. What a well run store. Kudos to the manager and team at this location. -Fast, courteous service at the deli counter. -Clean and well stocked. -Well staffed checkouts. This is how all stores should be run. Too bad it's not my local store.
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March 2022 by Paul W.
This is a very efficient team. I needed a prescription filled and due to a medical condition couldn't wait that long. I was in and out of there in 20 minutes. Great customer service.
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October 2021 by Anonymous 6.
the people in the deli are prejudice against pregnant women. they were saying really f***ed up stuff to me about being pregnant. i tried to tell the manager & he just shrugged it off. i've been through alot with being pregnant but i guess i didn't realize having a child would mean more sexist comments. it's absolutely disgusting how they treat people here. literally any other publix is better.
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June 2021 by Amanda Y.
The bakery department: I ordered a cake on Wednesday to be picked up at 10am on Saturday. I arrived at 10:20am Saturday morning and my cake wasn't ready. They had not started making it! I was expected to be at a baby shower at noon with this cake. At 11:35 they handed me the cake and it wasn't even made well. It did not look like the photo because they used a different icing than in the photo and it was rushed. After standing in the bakery for over an hour waiting for this cake I was late to the baby shower that I was co-hosting with a cake that was not pretty. The baby booties were sliding off the cake because it was warm. This caused me embarrassment and I paid an extra 9$ decorators fee for this. I'll not order a cake from Publix again.
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April 2021 by Scratch C.
The best fried chicken in town. Far less expensive and superior quality to any chicken shack where the cleanliness of the kitchen and employees is always questionable. There are no competitors to Publix with the store always clean, and the best employees of any store in Cleveland.
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July 2020 by Martha M.
No public bathrooms? Is it because you don't want to pay to have cleaned? New rules during COVID doesn't exempt public spaces from having public restrooms for customer service
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April 2020 by Heidi G.
Best grocery store in Cleveland!!! Or anywhere really. Cannot day enough about the cleanliness and the employees in all departments but especially the meat department!!! Management is always very responsive... proactive actually; they are watching what is going on with customers and there to resolve issues before a customer asks many times. Top notch store!!!