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February 2024 by Brigette Sallade
We started puppy training classes with our hound dog and Robyn! Robyn is kind and knowledgeable and we are very pleased with the store and the merchandise.
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January 2024 by Christina Grant
As a owner of multiple fish tanks, dogs, cats and much more I frequently visit Petco. In just the last 2 weeks I have spent around $500 maybe a little more of i include my sons purchases too today was my first time at the Cleveland Tn location and this will be my very LAST in this location!!! EMPLOYEES ARE EXTREMELY HATEFUL AND UNPROFESSIONAL !!!!! Did a online order for a fish tank picked it up the employees banged up the fish tank taking big chips out of the corners and scratching it up wanted to exchange it for another one and they demanded I pay $11 more than what I paid online already trying to say I didn't pay taxes but if you look at my app online order I plainly paid taxes. Very poor customer service.... people take my word drive the extra mile and go somewhere else
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January 2024 by Brandon Fox
Petco is Asking ??399.00 for a ferret is a rip off you got to be rich to buy anything from them won't be doing any further Business with this company‼️‼️
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January 2024 by Craig Goddard
They want to charge you .10 cents for a bag. I'll buy my stuff elsewhere. This store has some balls to be that petty while a recession is happening. Prices on everything have gone up, and petco decides to Nickle and dime people over a bag. Talk about greed.
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December 2023 by Stacy w
Starting to put crazy ok everything especially Mice !!!
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December 2023 by Andy j Carney
okay we got there 10 minutes to 8:00 they run us out said they closing at 8 but the sign on the door said they close at 9:00 it was not friendly an short and smart with the words and not friendly at all so we probably won't go back just so u know we was about to spend 200 dollars thank you for your time12-6-23
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December 2023 by Dana Romonosky
This place is not for me very rude
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November 2023 by Ashley Runyan
will not be coming back to this store ever they are very rude honestly if you got to be rude to people you need to find a different profession
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November 2023 by Caleb Miller
Love the place but come on 10c a bag now??
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October 2023 by Sean Quinn
Fast and easy to get things for your pets.
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October 2023 by Leonora P.
You are now charging .10 for a bag? Didn't you make enough profit already on my purchase? DONE! Never go there again!!! Plenty of other pet stores to choose from! GOODBYE PETCO!
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September 2023 by Jessica Johanneson
When going from PetSmart to Petco there is a huge difference. The cleanliness and organization need a lot of help. I only go to this location when Im looking for something I really need and can't find ?
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September 2023 by Pam Emery
Robyn is an amazing positive dog trainer. She is patient and very capable.
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September 2023 by Brandi Belk
They don't care about the small animals! We have gone a few times and every time the gerbils have knocked over their wheel. They are also in too small of an enclosure for two of them. One of them looks really depressed and the other one is really stressed out. When we have brought it to the employees attention we were blown off each time. This isn't right! Please do something to make these animals lives better! Just cause they are rodents doesn't mean they should live this way!!!
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September 2023 by Hector “The Jefe” Salazar
Garabage store. But you shouldn’t expect much in Cleveland. If they mess up your order they charge you anyways and then when you come in to get YOUR money they only offer store credit. Shady. And I’ll be coming in to see Jim too. I got you buddy
