Mattress Firm Cleveland is committed to providing exceptional sleep solutions for its customers. Their Sleep Experts® undergo extensive training to curate personalized mattress, bedding, and essential recommendations. Customers can shop with confidence, knowing they'll get the best prices on top brands like Sealy®, Tempur-Pedic®, Sleepy's, and Serta®. The store offers a Love Your Mattress Guarantee® and a 120 Night Sleep Trial® to ensure complete customer satisfaction. Reviewers praise the knowledgeable, friendly, and non-pushy staff, particularly highlighting the excellent service provided by Greg. The store manager is also commended for their handling of returns and exchanges, ensuring a smooth and hassle-free experience.
Greg was very friendly and helpful. Very professional wasn’t pushy. Very pleased with the stored and his knowledge on the mattresses. We are a repeat customer and I will be going back in. 10 years I hope to get another one.
November 2025
Greg was an EXCELLENT salesman!!! Explained all that was needed to complete the sale for our new mattress. Highly recommended. Thank you.
November 2025
The store manager was fantastic. I bought a mattress, did the 120 day trial, hated the mattress, returned it with zero problems and got a different mattress. The staff were knowledgeable , friendly, and wanted to be sure we were happy with our purchase.
