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March 2024 by Stefany Jones
Awful experience here and very expensive. They raise their prices every year. Made an appointment to get our taxes done, showed up and they only had one associate and two appointments for the same time. The other people got in front of us and we waited over two hours to get our taxes done while Gloria talked to them about the cruises she had been on knowing we had already complained 3 times. Once we finally got to get our taxes done, over 2 hours past our appointment time, it only took 10 minutes (only had one form) and they charged almost $400. Yet other people will get “coupons” for complaining about the high prices. We got no coupons or anything, even after waiting 2 hours with an appointment made days before. Never going here again.
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February 2024 by Haley Bradford
Glory is amazing, thanks so much!
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February 2024 by Josh Davis
Sarah was extremely helpful and nice and got me my refund super fast
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February 2024 by Jessica Hamm
Sarah did a great job. She was working by herself on a Sunday and got our stuff finished for 2 in less than 20 minutes from the time we sat to the time we signed!! She has a great people personality!! Thanks a ton from- the Dunnahoo's!!
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January 2024 by Justin Hill
Sarah did amazing! Gave us the biggest refund! Fast, easy, and simple. Go see her!!
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January 2024 by Erin Spratt
Maria Holder is just an excellent all-around professional she explained everything down to the clear as crystal she was a wonderful patient and very helpful tax preparation clerk. We will be coming back next year and using her again if she's here and available.
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January 2024 by courtney harris
I absolutely love this place been going there since 2013 .. always done a great job never had a issue
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January 2024 by April Henegar
Wonderful people, wonderful service. Amanda is wonderful. Very informative and funny
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January 2024 by Jessica young
Mandy was super fantastic and helped me out! Super nice, and helped have the best experience ever! Recommend this location
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January 2024 by Randall Mcbee
After going to Cleveland TNThings got better for us Dalton office was closed before my appointment we drove to TN and got our business done going to start driving up there and not waisting time down here
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December 2023 by Kimberly Chaney
I love Jackson Hewitt tax service, we are never disappointed with the help we receive and the ladies are awesome. Mandy is amazing and teaches us what to do as we go. Thanks for everything!
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December 2023 by Maggie Gibson
Sarah helped me get my biggest refund! Definitely amazing service everyone go check her out!
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December 2023 by Josh Blackwell
Mandy was amazing. Very friendly atmosphere. Got me in and out real quick.
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August 2023 by Missy Forshee
Eric and Mandy took really good care of me while I was thereGot me in but took forever to get out because Eric was new and in training doing my returnEverything done, rightI'm hoping my return was done rightVery nice and helpfulEditing my reviewHow are you supposed to get ahold of anyone when the mail box is full?I've called and called and called and no answer everSays they are open but no one picks upMy return is being audited and I'm getting no help through you guysGotten another letter from the IRS that I uploaded to my account for viewing by someone and called and let y'all know, my phone got shut off and I called as soon as I got it back on and still nothingMy family is about to loose everything because of this hold up with the IRS, we are in a hotel nowKinda blows that I'm forking out 600 for my tax return whenever I get it and have had no backup from y'all on my side because apparently there's nothing that can be done to find out why I'm being auditedBeen waiting since Feb for my return and nothing, it's now July and IRS said maybe I will get it by the 26th, I'm not counting on itWill be my last time I use this service unfortunately
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April 2023 by Angela Williams
We have been working with a CPA for years and she didn't take the time to learn enough about our day to day business to truly help us. Our dept to IRS kept compiling. This year Gabby was able to take us down to a reasonable final payment. All because she took the extra minute to ask the questions we didn't know were relevant. Thank you.
