Hearthside Hearth and Home is a trusted business that offers a wide selection of fireplaces and related products. Customers appreciate their helpful and knowledgeable staff, who answer questions and assist with choosing the right products. The company provides a variety of options, including wood burning stoves and gas fireplace logs, often with quick delivery—some orders arriving within a few days. Many reviews highlight their competitive prices and price match guarantee, as well as their commitment to customer satisfaction. The showroom is highly recommended for its large variety of fireplaces and stove models, with customers noting the easy installation process and the quality of the products. Hearthside is known for good communication, especially when resolving issues like damaged parts or incorrect orders, with staff like Kera and others going above and beyond to ensure customer needs are met. Although some products are not inexpensive, customers feel they receive good value for quality units. Overall, Hearthside Hearth and Home is described as a reliable, friendly, and professional company that stands behind its products and provides excellent service from order to installation.
My sales rep Jonathan was very helpful he answered all the questions I had and We got the part we needed and our fireplace is working great! Thanks again!
January 2024
Purchased a 18" Split Oak Designer Series Log Set with a G46 Burner at an unbelievable price from salesman Joe Cox. A competitive company with a 110% price match guarantee would not honor their statement.Items arrived in 2 days after shipping email. The installation was easy and looks terrific. TOTALLY RECOMMEND this company.
April 2023
Haven was very helpful and personable. She helped me get an understanding of their products and timelines.
