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November 2023 by Freddie Gray
Body and paint work was excellent and my truck was cleaned up inside and out. Very impressive!Services: Painting
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November 2023 by Keith Gombash
Awesome service from start to finish. Very professional and they communicate to let you know where they are at in the process. Love this...
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October 2023 by Brittni Gregory
Contrary to another person’s recent rating, these people are AMAZING! They’re hardworking and genuine people!Here’s my experience:The people who read-ended me - their insurance decided to not cover all of my paint costs. However, once my I picked up my car after it was fixed, Gilbert’s provided me with invoices and documentation showing how they tried to have them pay for it multiple times. They stated that my paint was a unique color, so of course they’re going to charge more for undertones and such. They provided me with an excellent detailing while they were at it, and I couldn’t be more appreciative.
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July 2023 by G
I heard they do great work. More important, I heard that Gilbert's has changed ALOT -- and NOT IN A GOOD WAY. I worked with Gilbert's and here is what I witnessed over a two-week period of time. The office staff are not professional, not friendly, and snub their noses at customers. Then, on the other side, this supposed "Christian-based" business is untruthful with insurance companies. Oh, yes they are!! I should know, I was on the receiving end of a few calls from two insurance companies who went on the record about being "purposely misled" by the management at Gilbert's. They're over-charging customers and insurance companies for their paint jobs. They need to check themselves and need a dose of humility. Word is getting out about how poorly they treat people these days. My insurance company later told me, "We never recommend Gilbert's to anyone anymore." Beware of the rude, gaslighting management and front office workers.Service: Painting
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February 2023 by Larry Janisewski
Outstanding! Sadly I've been there for estimates for our 2 cars within a week.Everyone I encountered was very personable, friendly, polite, and detailed.
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February 2023 by Bryan Plemons
Definitely recommend this body shop they dont excellent work ....
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January 2023 by Dakoda Newman
So I’ve had an appointment set up for over a month now , they called to verify my appointment and we had decided to not get one thing fixed and so they lady up front sent me back to the estimates guy and I was explain why I didn’t want to get my door fixed but I wanted the rest of my front end fixed , he said well either I fix everything 100% or I don’t fix it at all , so I I told him to just cancel my appointment and I would go else where , I’m paying you to fix what I want and you wont do that so you just lost my business and I hope everyone sees this and don’t come to you .
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August 2022 by Adam Ludwig
We took our vehicle to Gilbert's after the mirror was knocked almost completely off by an open door or somebody pulling out of a parking spot. After a snafu with a faulty mirror replacement they finally got a good one in and installed it. Not only do we have a nice new mirror but they also washed the car, which is desperately needed, and cleaned the inside out and made it have the new car smell again, something it lost awhile back! I recommend Gilbert's for any collision needs!
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August 2022 by Keith Fehlinger
Tim and Daniel run a tight ship at Gilbert's. Their work is suberb and they reall pay attention to the details. The gal in the front office, Valerie, is the best at communicating and taking care of all the details for the customer. It would be foolish to even think of taking your vehicle anywhere else in the area for work. They do it right!Service: Body & Trim
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June 2022 by Tabitha “Tab or Tabby” Lunsford
I'm sure thier work is good, if you can get someone to help you. The tall bearded man that came out to me was totally rude and that was so uncalled for. I'd pay more and go somewhere else rather than be treated that way.
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June 2022 by Johnny Hensley
Always had a great experience and good repairs. Aaron is great to deal with
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February 2022 by Greta Vaughan
They fixed our F-150 and it looks brand new! They did a fabulous job! Very happy with their work, and the communication with the staff was very professional and courteous and kind. Highly recommend!Service: Body & Trim
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April 2021 by David Barnette
Guys gave me an estimate and it's much less expensive than I expected. Everyone was very professional and explained everything. So impressed so far I will drop my truck off Monday to start repairs.
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April 2021 by Melissa Phillips
I called to ask a general question for the body shop, was on hold 9 minutes and 14 seconds and no one ever picked up the phone! The automated person kept telling me I was first in line though...*Very unprofessional. Have someone at least pick up and explain what's taking so long. I've been in customer service my whole life and communication goes a very long way.
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April 2021 by Jay Strosky
Very fast and friendly service
