Food City is a community-focused grocery retailer with locations in Southeast Kentucky, Southwest Virginia, Northeast Tennessee, North Georgia, and Alabama, based in Abingdon, Virginia. With over 100 years of experience, Food City is committed to providing value and quality to its customers. The store offers conveniences such as pharmacy and fuel centers, as well as curbside pickup and home delivery services. While many customers appreciate the friendly and helpful staff, there have been concerns regarding the bakery and meat quality. Customers have reported issues with cake orders and the freshness of meats, indicating that some products may spoil quickly. However, the bakery does receive praise for its custom cakes, with many noting the quality and creativity of the designs. A specific employee, Antonietta, was highlighted for her exceptional customer service, showcasing the dedication of the staff in enhancing the shopping experience. Additionally, Food City’s salad bar has garnered positive feedback, with customers expressing gratitude for its availability, especially when other locations have removed similar offerings. Overall, Food City strives to maintain high standards and ensure customers receive good value for their money, making it a preferred choice for many in the community.