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December 2023 by David McReynolds
The main manager, Lona is extremely rude and condescending. She answers your questions with an attitude and she has the uncanny ability to make you feel small and dumb. The workers say she’s mean and rude to them as well.
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September 2023 by Jeremy Martin
I think the place has really stepped it up from back in the day i like going there because they have the things you need at affordable prices.
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September 2023 by Gen Roze
The store is too encumbered. Too many items and not a clear path to find items. I had to get assistance to find some items. It's hard to walk in and out of the store quickly.
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August 2023 by Sheila Nichols
Work there and shop there. Love it!!! Cleveland TN on Keith St
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May 2023 by Kurtispopp G.
Don't shop at the location on Keith Street in Cleveland, TN. The selection is bad, although typical for stores like this, the credit card swipers never work, the employees are always smoking in front of the entrance (seriously, people don't want your cigarette smoke on them when they're just trying to buy some paper towels) and the employees accuse you of stealing on the way out of the store. Shop at a nice grocery store that's clean and has professional staff, you'll pay a little more but it's worth it.
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April 2023 by Norma Schrimpsher
Absolutely the worst place I Cleveland as far as Customer service. They fire every employee after inventory every year... And the ones they bring in to keep the store open are rude and obnoxious. And they worst part is they don't have enough sense to unload the truck without closing the store. Totally incapable of multi tasking. Shop somewhere else. I know I will.
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March 2022 by Dennis key
Great and friendly service very helpful
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February 2022 by Melanie Onstott
Came up to a sign that said closeing at 6 today. And it was 530 and the doors were already locked....whats the point. Just stay closed.
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February 2022 by Sunshine Palmer
Not the best family dollar ive been in. The store usually looks like a mess and there is only one woman there that is always extra nice and helpful. I wish i knew her name cause she is the ONLY worker there that makes me even want to keep shopping there. The rest of the workers just aren't that pleasant.
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October 2021 by Lori Smalley
Always treated with respect & kindness. I love this Family Dollar store.
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September 2021 by Kristi Saint
The employees are very nice and helpful. Like everywhere else in Cleveland TN, they are low on stock. Alot of items are getting sold out. Not Family Dollar fault tho.
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September 2021 by Bad To The Bone LED OUTFITTERS
8:36 am and yalls doors are still locked.. says your open today.. way to go
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August 2021 by Glenda Yocum
Not a friendly store very rude
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June 2021 by James Lee
Always enjoy shopping here.
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June 2021 by D B
Family Dollar is a little expensive but the staff is friendly.
