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September 2024 by Chad Miller
Went to dealership specifically for a used truck I saw online. Already had financing so just negotiated on trade in and price of vehicle. After test drive noticed a shake in the front end. Also negotiated for them to fix the problem. They were really good at meeting the out the door price I needed for financing. John Yow was our salesman and he did an excellent job. Will definitely be going back to get our next vehicle.
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September 2024 by Hailey Scott
Had a great experience with this dealership. Had a really hard time finding something for months before finally going out to this dealership and finally found what I was looking for! Nicholas was very helpful and made sure to walk me through the steps, especially since I was a first time buyer.
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September 2024 by Allen Carter
Went out of their way to make sure that everything was taken care of
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September 2024 by Sandra Rowland
Great customer service and professionalism in service department. Hats off to Erin and entire Saturday crew for oil change and alignment.
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September 2024 by sonny byrd
Fast and professional as usual! Great place, great people!
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September 2024 by Kellie Anderson
I recently purchased a GMC Canyon Denali from Don Ledford, and I couldn't be happier with the entire experience. From the moment I walked in, I was greeted with warmth and professionalism.
Cookie, my salesman, was incredibly knowledgeable about the vehicles on the lot. He listened attentively to my needs and preferences, and helped me find the perfect match. He ensured I was getting the best deal for my trade-in. His expertise and friendly demeanor made the car-buying process a breeze.
The general manager, Chris Cobb, greeted me personally and made me feel like a valued customer from the start. His involvement throughout the process demonstrated the dealership's commitment to customer satisfaction.
Sam in finance was efficient, organized, and easy to work with. He helped me navigate the paperwork and got me in my truck and on my way quickly.
Every employee I encountered was friendly, helpful, and went above and beyond to make my experience enjoyable. I left the dealership feeling confident in my purchase and knowing I had made the right choice.
If you're in the market for a new vehicle, I highly recommend visiting Don Ledford. Their dedication to customer service and their vast selection of vehicles make them a top choice in the area.
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September 2024 by Miki'El Gootee
My Captiva is running really good now thanks to your service department
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September 2024 by Pam Coleman
I was very satisfied with my experience with Don Ledford and would recommend them. I knew what I wanted and Austin Rutherford helped me.
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September 2024 by Sassafrass Ervin
We will never go anywhere else. Our salesman John Binkman has earned our loyalty, Sam took care of us like we were family, Caleb the Sales Manager was so personable and helped us relax. Nick did a great job looking to find exactly what we wanted. This was our 2nd purchase and we highly recommend Don Ledford in Cleveland.
Thank you so much!
The Ervin's
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September 2024 by Adam Sliger
Had my ups and downs with them but I will say they’ve done everything in their ability to keep a happy customer!
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September 2024 by Rod Mauler
We purchased a 2025 Buick Encore a couple days ago. Joe was great to work with and we felt we were treated fairly throughout the purchase process.
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September 2024 by Gary White
Don Ledford always takes good care of me and my wife.
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August 2024 by Coach Cherry
Was towed in after my appointment time and they still took my car and completed the maintenance and changed the dead battery.
Expeditiously got me back in the road!
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August 2024 by mlhickey21
Our experience was top notch. First, the vehicle we wanted was in stock which was a plus. More important was the fact that John Cook was kind, helpful, and informative. We traveled 107 miles to purchase this vehicle and without John we would have either found one closer, or went with another brand. He was quick to respond and we felt like the deal was right.
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August 2024 by Jim Olson
I had a great experience with Ledford. This was my first time over there. Everyone in the office area were very friendly. Service was fast. I even got a little discount on service. I will definitely be bringing all my work here.
