This CVS in Cleveland is a pharmacy and general store open seven days a week, offering prescription refills, vaccinations, a MinuteClinic, personal care items, a great makeup selection, pet toys, and healthy snacks. Customers describe it as a very clean and organized store. The pharmacy receives specific praise for being reliable and always on their game, with notifications for prescription pickups, avoiding long waits or stock issues. Many employees are noted as really friendly and providing great customer service, with some going above and beyond to help shoppers find products. However, some feel the pharmacy is not like it used to be, citing only one or two friendly people and a phone system that makes it hard to reach a live person directly. Other common criticisms include very long lines and difficulty exiting the parking lot. Some product selections, like men's hair gel, are noted as not huge, and there can be occasional issues with specific items like dried-out glue. Despite these drawbacks, many find it a great store overall, appreciating its organization and reliable pharmacy service.
Yet again 25th street CVS in cleveland tennessee was a disappointment. You all really need to get more people and stop relying on self checkout! Again disappointment. Good luck I only come in there to use my coupons. Good luck and please get some people who actually want to work.
March 2025
This pharmacy is not like it used to be. There are only 1 or 2 friendly people there. You cannot call and get a live person now. You have to ask for the front of the store, then be transferred. If i can give 2.5 stars i would. If it was not for my insurance i would change companies.
May 2024
I'm currently standing at the counter where there is no line and 4 pharmacists talking to each other and laughing. I come to this pharmacy quite often and am ignored for at least 2 minutes before im acknowledged at all.
