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September 2023 by Bobby Trotter
Guys retiring
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August 2023 by Rebecca Gray
As a single mom with little to know family here, I have to do my own research and rely on my instincts when it comes to honesty in the work done on my vehicle. This man is the only mechanic I trust. He has never steered me wrong, overcharged, or told me he could do something he couldn’t do. He saved me and my family several times.The most honest mechanic I’ve ever met with excellent service. He knows what he’s doing.
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July 2022 by Amelia Lovingood
Very fast and knowledgeable! When I thought what was wrong with my car turned out to be something different and he saved me money. Super friendly and explains everything in detail so you understand what is being done to your car. Definitely recommended this shop and I will gladly choose him next time I need a mechanicService: Auto brake repair
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August 2021 by Robin Ulm
Great place to get your car fixed! Do not get your car fix anywhere else!He is far and honest! That is hard to find.
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April 2021 by Belinda Bell
Mr Cantrell truly Respect You and your car needs! He will explain the whole process to you and tell you the dollar amount up front. I fully Trust him with My car!
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September 2020 by Fettuccine Fantasy
I dropped my Ford Taurus 2013 off for a more legitimate diagnosis since the diagnosis from O'Reilly's and AutoZone cannot pinpoint my problem. I dropped it off at Cantrell's and he got back to me within 2 hours tops (he was busy with another project prior) and relayed to me that I had catalytic codes.
Normally, he would charge for a diagnosis with no repair. However, he gave me a break that I desperately needed and was honest with me.
All in all he found my problem, saved me money, and was a stand up man.
I highly recommend this auto shop.
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September 2020 by Jennifer stancill
This shop is a great one the owner is very helpful and reasonably priced doesn't seem to try and fix more than he has to very honest hard to find a good honest mechanic but we seem to have found one
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September 2020 by Renee Henderson
I could not be more happy with the service. Mr. Cantrell is as honest as they come.
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June 2020 by Kripto Knight00
I dropped my Ford Taurus 2013 off for a more legitimate diagnosis since the diagnosis from O'Reilly's and AutoZone cannot pinpoint my problem. I dropped it off at Cantrell's and he got back to me within 2 hours tops (he was busy with another project prior) and relayed to me that I had catalytic codes.Normally, he would charge for a diagnosis with no repair. However, he gave me a break that I desperately needed and was honest with me.All in all he found my problem, saved me money, and was a stand up man.I highly recommend this auto shop.
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February 2020 by Boredom Lab
The best place to go for good price and honesty. I've been there about four times and every visit was great unlike a few shops I know. Don't be discouraged by some bad review because it's more then definitely not a reliable source. FYI, no mechanic would ever say that a timing belt is worth $3,000 ?
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February 2020 by michael stancill
This shop is a great one the owner is very helpful and reasonably priced doesn't seem to try and fix more than he has to very honest hard to find a good honest mechanic but we seem to have found one
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January 2020 by Trevin boyland
Best in town, honest mechanic, old school
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August 2019 by Ryan Bovender
This place is an absolute joke the mechanic told me it would be 3000 dollars for a timing belt, he also told me he wanted the car gone when I came to get it he had yanked the e brake up and broke it he also then took the keys out locked and then shut his phone off and refused to answer it's a sorry excuse for a mechanic shop
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August 2019 by R D.
I'm ashamed this has taken so long, but I promised myself I'd write this for I WILL NEVER FORGET THIS AUTO SHOP. It was Jan 4, 2018, and I was driving back to my Florida home. Just prior, on my Xmas visit in Ohio where I grew up, I'd started having difficulty starting my truck, but it'd been sub-zero weather, so I blamed this. It had warmed now, so I had no concern. I was all alone taking I-75 south in my 96 Dodge Dakota pickup when 2hrs away from anyone I ever knew at a rest area, the truck wouldn't re-start. I turned the ignition over and over, waited, tried again, then again, and just when fear was most high, with one last pointless try, it started up! So I drove it NONSTOP (yes... refilled/relieved myself with engine running, didn't stop to eat) to the hotel I booked just south of Cleveland, TN, where past midnight, I begrudgingly turned it off. Early next morning, I shared my story with a hotel worker who suggested Cantrell's Auto Service. I called the minute they opened (early) and got the owner, Mike, who said he'd look at it right away if I could get it there! He accepted only a very few methods of payment (tip to customers), but I could do one of his options and was so thankful not to wait all morning for help. Surprisingly the truck started, and I got there. Now this shop had EVERY opportunity to take total advantage of a single traveler whom they'd never see again... to charge outrageous jacked up prices, to claim false repair needs, to increase profits by dragging things out (and the huge cost to me of another hotel night), but I found instead THE OWNER WAS THE MOST HONORABLE AUTO SHOP OWNER I EVER MET. He had a customer when I arrived, but once he left, he took immediately to working on my truck. The whole time, he let me watch, explained what he was doing, and given its mysterious problem, checked the truck over extensively. After HOURS, he determined that basically a small part needed cleaning!! He never took a break (except as needed for customers/deliveries), and after he fixed the problem, from all our talking while he worked, he had wanted to check the anti-freeze. He found it a dangerously low mix to protect the car. He entirely flushed the system and added his own fluid to some I had in the truck and for this he didn't even charge! I was on the road by early afternoon and made it home without having to pay for another hotel. And get this!--The truck drove better than it had in years, the gas mileage was uncanny, and nobody in Orlando could believe what I paid for all his help THAT REALLY SOLVED THE PROBLEM. If you are EVER traveling in lower Tennessee on I-75 and have car troubles (or for goodness sake if you live in the area), I can attest that Cantrell's Auto Service will NOT take advantage of you; but in fact, the owner is the most kind, knowledgeable, skilled, and trustworthy man of integrity you could ever hope to come across in a bad travel situation. Making my low hourly wage, I will NEVER forget the blessing I found there. I'm age 53, and seriously, it was likely the most amazing customer service I will ever experience in my entire life.
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July 2019 by Jason Reuter
Seemed very honest and reasonable price for the job he did for me. I will use him again in the future.
