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February 2024 by Jessica Lathan
My husband and I had thee BEST EXPERIENCE with Jordan Flores, we couldn’t have ask for a better salesWOMAN!! She was patient with us the whole way through and I emphasize patient. We really thank you for taking care of us from getting us the car that we wanted and the BEST deal plus feeding us!!! Thanks Jordan you’re the BEST!!!
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February 2024 by April Mullican
We had such a wonderful experience at Wyatt Johnson. Jesus Briceno was so patient and helpful. We came on a busy Saturday to purchase our van and still felt like we were the only customer! We will definitely be back to see Jesus for our next Toyota purchase.
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January 2024 by Shaun Ketchens
From start to finish, the entire experience was incredible. With the help of Jordan Flores, I was able to get the car I needed. She kept me in the loop of everything related to the vehicle, from ordering it to its arrival. I would recommend Wyatt Johnson Toyota and Jordan to anyone who is looking for a vehicle in there inventory!
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January 2024 by Owieee
A few days ago my wife and I decided to look at new cars and explore our options. We saw the 2024 Toyota RAV4 hybrid and fell in love. Thanks to Aydden, we were able to make a decision. Despite how skeptical we were at first Aden was super informative he took his time to work with us for hours . His salesmanship is unmatched and we’re super grateful that we ran into Aden His patience, willingness and honesty is one of a kind and we couldn’t have asked for a better experience. We are truly grateful.
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January 2024 by Nahomi Toledo
I bought my first car here. Ayden is an excellent salesman. He was very patient with me, he clarified all my doubts and months after purchasing my vehicle he made sure everything was going well. He is not only an extraordinary salesman, he is also a good person. I recommend Ayden 100% to purchase a vehicle. He is very professional and passionate about his work! 10/10
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January 2024 by Chase DeLess
I had the pleasure of working with Service Advisor Casey Adams, and I can confidently say that Casey's assistance was instrumental in resolving issues with my 2024 Toyota Tundra Platinum. As a brand new model, my Tundra presented some unexpected challenges, and without the expertise and dedication of Casey, the experience could have been considerably more stressful.Casey Adams demonstrated an unparalleled level of professionalism and proficiency in addressing the concerns I had with my vehicle. From the moment I explained the issues, Casey's approach was not only attentive but also reassuring. It's evident that Casey possesses a deep understanding of automotive intricacies, particularly when dealing with the latest models.What truly stood out in Casey's service was the ability to communicate complex technical details in an accessible manner. Casey took the time to thoroughly explain the nature of the issues, potential solutions, and the steps involved in the resolution process. This transparency instilled a sense of trust and confidence, making the entire experience remarkably positive.In the realm of new car ownership, uncertainties and concerns are almost inevitable. However, with Casey Adams on the team, I felt supported and informed every step of the way. Casey's commitment to customer satisfaction went above and beyond my expectations.In conclusion, I wholeheartedly endorse Casey Adams for anyone seeking a Service Advisor who combines technical proficiency with exceptional customer service. Casey's dedication transformed what could have been a daunting experience into a positive and reassuring journey. Without a doubt, a five-star commendation is well-deserved for the outstanding service provided.
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December 2023 by Christine P.
Best car service ever!!! I even purchased a car from them and will continue to do business there the next time I need a new vehicle.
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December 2023 by Brittany Perry
Just bought a car from this dealership Saturday and had the best experience. Kyle Burnham was the one to help me when I pulled up. I loved how he was quick to help me and walk me through the process of what vehicle I wanted to look at. He never once was pushy or rushed me throughout the process. He was very informative when it came to the paperwork and walked me through everything. Overall best experience I have had at a dealership here in Clarksville. 100% would go with him to get a vehicle!
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November 2023 by Tiara Chingwa
I went in yesterday just to browse. I had no intention of actually buying a car. I had previously told Aydden what I was looking for but I didn’t see the car on their website. I took a chance and went in to visit him anyway. Little did I know Aydden had the EXACT car down to the smallest detail I wanted. I was so surprised and couldn’t believe it. He was so kind and patient and walked me through every step of the way as I was a first time buyer. If you are looking for someone to take their time to find the car you want he is the guy. He is just someone who is truly trying to help you find what you want. Please go visit him!
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November 2023 by Trush Patel
Awesome and trustworthy Toyota Dealership.I Recently bought a Rav4 Hybrid from them and I was really impressed with Jesus and the whole team for the speedy paperwork and explanations, car detailing and overall all the assistance provided while purchasing my new car. It was a seamless experience. Thank you Jesus and Wyatt Johnson.
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November 2023 by Lydia Roberts
I’ve known Aydden since high school and I’ve gone to him several times to buy vehicles for myself and my family. Today, I went to see him with the idea of buying a brand new 4Runner. Unfortunately, those were out of my price range but Aydden worked his butt off to make sure we could get me into a brand new RAV4 and he was able to do it! Aydden is an amazing salesman and never pushes you to do anything you’re not comfortable with. I HIGHLY recommend going to see him if you’re looking for a new or used vehicle!
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November 2023 by B S.
I purchased my Camry new from this dealership this summer (2023). That was an average experience with nothing exceptional either way. My review isn't about that but about their service department... I ran over a tiny piece of metal less than an inch square, it pierced through my tire and caused a very slow leak. I brought my car where I purchased it. Mistake. I took the tire off and put the spare on myself, when I dropped my car off the tire was in the trunk. I told them if it could be patched I wanted it patched (the car and tires had 4,100 miles). I was sent an estimate for a whole new tire $360, a shop fee ~$50, and taxes of $81. Almost $500 for a new tire. I texted my service advisor, Paul, asking if the tire could not be patched. I then called and spoke to Paul who told me he was, "just about to call me". He said the tire could not be patched, he never mentioned that perhaps it was the dealership's policy to not patch tires, just that it couldn't be patched. He then went on saying he didn't know how I did things but if it were him he would get two new tires so the wear on one wouldn't affect the drive or alignment on the other three. I explained that one new tire wouldn't affect anything as all of them were basically brand new with only 4,100 miles on them. He didn't sound excited with my answer, then said they didn't have that exact tire in stock so they'd have to order it and replace it the next day. After thinking about this I called back to say I'd be coming by to see the tire myself so I could make an informed decision about how I wanted to proceed, I expected to see the tire off the rim so I could look at the interior puncture. My tire was still in the trunk, still on the rim, the metal piece was still in the tire, and there weren't any new hand or finger marks on the rim which had some road grime making my hand marks very visible. I asked what made them determine the tire was not patchable. I was told the inspection revealed the tire was not patchable. I asked what inspection? I pointed out the tire wasn't moved, wasn't touched, and clearly wasn't looked at. I then took out the metal piece by hand, revealing the actual puncture area to be less than the size of a pen tip, and asked why such a small puncture wasn't patchable, that I've had tires patched with punctures 1/4" square successfully and safely. I also asked why the metal wasn't removed for inspection. I was told the inspectors must have put the metal piece back in after looking at it. I tried and could not put the metal back in, it was obviously never removed. At this point I could clearly see I was being lied to and given the run around so I told them I would be taking the tire somewhere else for a second opinion. They were shocked I wasn't leaving the car there, they genuinely expected me to take the tire but leave my car. I was then told they would have to take the new tire off my ticket but I'd have to pay for the tire inspection. I asked what I was paying for since the tire wasn't moved or even touched. I was told they dunk the tire in water to find the leak. First, I said, you can see where the leak is there was a piece of metal sticking out of the tire. Then I pointed out that the tire was never wet, my trunk is dry, and the tire is still just as dirty as it was when I dropped it off. I was then told they sprayed soapy water on it to find the leak. By this point I was beyond appalled. I could not believe that a large dealership would this blatantly lie, take advantage, and try to scam me out of not only $500 for one tire, but $1000 for two tires, and was now attempting to charge me for services never rendered. I started pointing out all of these things in front of everybody when I was quietly ushered out, handed my keys, and thanked for coming in. I took my car to a very reputable tire shop and paid $35 to have my tire fixed. If I didn't know better Paul at Wyatt Johnson Toyota would have taken me for $1000 over a $35 fix. Sha
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October 2023 by John H
Easily the best dealership experience we’ve ever had! My wife and I were on the hunt for a new Sienna and Ami happened to answer when we called the dealer - thank goodness she did! All other dealers basically laughed at us when asking about Sienna availability, but Ami helped us understand the trim levels and options, pick out a build based on our needs, and made sure we were well informed throughout the build process. For once, I was happy to see a salesperson’s name show up on my phone! Delivery was even better. Ami made sure the Sienna was perfect before we arrived and had so many great nuggets of info on our test drive. She really knows her stuff, and it was relevant and useful information. Not just sales jargon. You can tell she actually cares about the vehicles and her customers. I can’t recommend Ami enough. She’s the best!
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October 2023 by Maegen Dolloff
My husband and I bought our brand new Rav4 Hybrid from Kyle Burnham at Wyatt Johnson and it was such a nice, smooth process. He was great throughout the shopping. We shopped for about a month total and he never pressured us into our purchase, which seems very common nowadays. He knew his stuff about the vehicles and that was tremendously helpful. I don’t think I asked a single question that he couldn’t answer. 10/10 would recommend going through him and Wyatt Johnson, all around great experience, and Kyle went above and beyond to make sure the Rav4 met all our needs, right down to the roof racks for us.
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October 2023 by Tom Wind
Thank you Jesus Briceno for supporting us through our new car search. Jesus and the Wyatt Johnson team were very responsive and helpful throughout the process! Would highly recommend Jesus if you are looking for a new vehicle! Love our new Toyota Grand Highlander!