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March 2024 by Eileen “Queen E” Bew
The tiny town and Trenton location is the best !!! The team is friendly and knowledgeable. They always do fast and trustworthy job.
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March 2024 by Matthew Thompson
Please do not come here, got an oil and fluid change from them and they never filled up my brake fluid causing me to crash because I couldn’t brake and causing thousands of damage. Atleast check all your fluids if you have gotten an oil change from them or will so this doesn’t happen to you.
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March 2024 by Michelle Petty
Great customer service! Quick and reliable!Very helpful!Calvin and the manager Cody were exceptional!
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March 2024 by Ken Johnson
The folks do good work and I trust them. That's the biggest thing for me.
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March 2024 by Shannon Sivek
This was the best experience getting our oil change! Everyone was super friendly and professional. We were visiting from out of state and appreciate how fast the service was and such happy helpful employees! Thank you so much!
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March 2024 by Kristy Burton
Awesome service!! Fast and so friendly!!! Love the fact they were honest and did not try to sell me things my car did not need. Cody was awesome. The whole staff was friendly. Will definitely bring my car back here for future servicing!!!
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March 2024 by Kendrick Gregory
I enjoyed the customer service. Very professional and positive environment.
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February 2024 by Stacey McNeely
Long line, but they were very professional. They didn't rush through and felt like they did a good job.
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January 2024 by Panphobia
Stripped drain plug, issue caused by the Valvoline in Oak Grove. Went to two other Valvolines where the staff told me nothing could be done and I needed to take it do a different shop.This shop helped me out. Everyone here is extremely professional and knowledgeable.
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December 2023 by Lucille Blum
Got an oil change here which was not bad- staff were friendly BUT they put my skid plate back on wrong or missed a screw so the plate ended up dragging on the road a day later. Due to the dragging the plate broke and now I will have to make sure everytime I get an oil change the plate is zip tied back on because the screw hole was ripped off due to the plate dragging. I was very dissatisfied by this.
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December 2023 by Kristiana Boswell
If I could give no stars I would.They left the dirty frame oil in my truck. The oil spilled over my driveway! I told them and they said to use cat litter and pine sol. I went to buy the stuff and come back and scrub for hours until my back hurt! Still severely stained. I went back and they said they will clean it that day- no one showed up. Then I drove back and they guaranteed someone would come clean it up the next day. The next day came and went and nobody showed again. I went back over there. They said someone would come that day again no show. I have finals and they said I need to be home. Due to the tornado I wave no internet- I was waiting all day! Lost a day of pay and stressed over finals- only to be disregarded 3 times over as many days!
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December 2023 by Erika J
Was in need of air and the team stopped what they was doing to help out!Found out I had a huge nail and they directed me to someone who can help.Thank you!!
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October 2023 by So Choi
I’ve never immediately left a review, but it was such a great experience that I felt the need to share! Victor helped me today and was incredibly kind, personable, and professional. This place is an absolute gem and I’ll be recommending this location to all my family and friends. Thank you Victor and team! Keep smiling! :)Update: Visited again 9/25/23. Huge shout out to David, Bruce, and Gary! Thank you guys for the excellent service and taking care of my vehicle!Services: Air & cabin filter replacement
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August 2023 by Soyoung Choi
I’ve never immediately left a review, but it was such a great experience that I felt the need to share! Victor helped me today and was incredibly kind, personable, and professional. This place is an absolute gem and I’ll be recommending this location to all my family and friends. Thank you Victor and team! Keep smiling! :)Service: Oil change
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August 2023 by Aaron Chavarria
This store knows how to treat a customer. A lady treats us so professionally and politely. I explained my past experience from they syster store company, and she was very apologetic.This is my second time at the Valvoline store. The first time, it was a complete disaster, disappointment. Now I understand, has nothing to do with the company, is only certain employees, that missing training, more service skills. I will definitely come back to this location!
