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February 2024 by CT Magnus
Young lady serviced our air for free as advertised on the sign out front, it took all of 5 minutes store was clean well lit up, and friendly service with no sales pitch, excellent by my standards.
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February 2024 by Jessica Burch
This locations setup is horrible once you are in line you cannot get out. You can’t really back up because of the sharp turn around the building and once a car is behind you, you can’t go around it, the only way out is though the bay. Would not recommend this location
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February 2024 by brian mcginnis
Just set trapped for 45 min behind 1 van that was in line already. I probably wouldn't have been this mad if I couldn't see 3 to 4 guys in the reflection in front of the van vaping and cutting up. No way I was staying after that.
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February 2024 by Sally (Hopalong)
I was in & out in around 15 minutes. I love that! Staff is pleasant and kind.
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February 2024 by Milena Lopez
William is a very kind person. I had questions and he knew how to help me with this. He was very attentive when changing my oil and helped me a lot!
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January 2024 by Liana
I think David helped me, he is always so sweet and takes care of me everytime I go here ✨️
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January 2024 by Priscilla Velasco
I would not recommend this place to my worst enemy. They wanted play me for stupid. Mf! I know cars never going back. 10/10 sticking ro jiffy honesty is best.
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December 2023 by Richard Gatewood
David and Tim took great care of me today. They went over and above to fix issues that happened the last time someone else changed the oil. Greatly appreciated. They are my go to oil change place!
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December 2023 by Michael Johnson
David Gonzalez is a great General Manager. He always makes decisions helping customers feel valued.I’ve been a Valvoline customer for 30 years, and because of customer service like David’s, I will continue being a loyal customer.
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October 2023 by Myra Long
They were very polite with me despite my lack of knowledge on vehicles. They explained everything they were doing as they did and showed me that my filters were still good. Mr David Gonzalez was the one working on my vehicle and he had amazing service. There was another taller gentleman with blonde hair who helped and was great, unfortunately I did not grab his name. Will come back!
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October 2023 by Ms. Moseella
Please do not go here! The manager is rude and he lies! They DO NOT KEEP THEIR WORD AND FIX THINGS THAT ARE STILL UNDER WARRANTY! The customer service people take down your complaint but it has been over a week and they have not returned my calls. They told me someone would get back to me in 48 hours. Well I guess they don't know when 48 hours are either. The manager Tyler put my life in danger by telling me to drive a unsafe vehicle. Because he DID NOT want to fix the problem that was still under warranty! Please don't waste you money, tme or life by getting major work done here. The other employees seem nice and capable of doing a quick oil change but I will never send a friend, coworker or family member there again for anything! Like I have in the pass.
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October 2023 by Ryan Wilder
They are fine. You get what you pay for. They always try to upsell you on something you don't need but I keep going here for the fast oil changes. I hate waiting all day to get my car service and I drive about 5k every three weeks so no time to wait all day. They are fast but not the cheapest. You pay for that speed. I just doing like always being told I need wipers or an air filter when I don't. I have going my air filter changed and gone there and they still tell me I need one. Lol
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September 2023 by Alyssa Haley
I didn’t even want to give this place one star, but unfortunately I had no choice. I went there to get my oil changed, and the guy that was “helping” me didn’t even know how to open my hood. I pulled the lever in my car but he had absolutely no clue how to open it. There were a couple of simple things that he didn’t know how to do. This guy looks like he was in his 40’s and was clueless. I ended up leaving and going to Jiffy Lube right down the road and they were absolutely incredible! I’m about to leave them a 5 star review!
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August 2023 by Brandon Amos
I think it's terrible to boast about being a instant oil change place for all cars but yet they can't change the oil in my Jaguar.
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July 2023 by Andy Jordan
I have used Valvoline in TN, FL, VA and PA but this was the worst experience.I needed an oil and fuel filter change. The oil went well. The fuel filter did not. I was stuck there for 2.5 hrs on Saturday.They broke the filter housing which they did replace. However when I got home Saturday afternoon my filter housing was leaking horribly and the fuel system was buzzing. I returned the truck on Sunday morning but was told there was nothing they could do and come back Monday.I had a suspicion that the mechanic left the gaskets out of the sensor housing when he swapped the sensor into the new filter housing. By Monday I was frustrated and decided to go to the Ford dealer and buy a new sensor and simply re-do the job myself.When I removed the sensor, I was not surprised.......they had left the gasket off when they did the job.I installed the new sensor properly with the gasket and no more leaks.I called Valvoline and all they offered was "we're sorry......we'll try to do better next time"
