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“my husband asked me to post a review! he said that owner was extremely kind and helpful. we spent almost 1k on equipment and weight because they have incredible deals. this is a good business to support.”
“I visited this location on 3/30/23 to buy walking shoes. Danny greeted me and was happy to help. He took time to make specific recommendations, listing pros and cons of the brands I was interested in. He clearly knows the products and is familiar with the sales and promotions offered by the store. I was grateful for his help, and his customer service was excellent. His knowledge and professionalism are clearly management material.Champs offers a military discount of 10%, and a great selection to choose from. I happily spent my money here, and will continue to do so.”
“The customer service was amazing, and very helpful! Also informed me about the buy one get one sale on the jeans on top of the 20% for signing up with your phone number!”
“Such a pleasant experience, so helpful!!
Moms 90 yrs. We live rural and came to town for a follow up visit to her oral surgeon. He wanted her to get a gel mouth guard. I know squat about such things and mom was tired. We went in and found a wheelchair for customers. I was so happy she could shop with me even though she was tired. A female associate on floor called a team sports member to help us find Gel Mouth Guards. He called another associate. Such wonderful service. I think the tag name on one was CJ, But all three were wonderful and helpful. Mom was able to find a guard!!
Thank you to management for having such a wonderful team and for making the effort to have a wheelchair handy.”
“Great customer service with majority of the staff, very helpful. Knowledgeable about sneakers so the customers feel secure in what there purchasing merchandise lately has been a little off but that has nothing to do with the sales associates, sneaker wise they just recently at my footlocker had a release lately they haven't been getting them.”
“Bought a 14lb hook ball for my son's bday last Thursday. Went back today to purchase his girlfriend one as well. Very knowledgeable and professional workers. Highly recommend”
“Hibbets is the best they staff is friendly,knowledgeable about the items they sell and its a pleasure buying shoes from hibbetts. The store in smyrna TN is where I buy most of my shoes, I drive an hour to go to the that store”
“9/14/2023 David was amazing! So helpful and went out of his way to make sure I used all my rewards. Could not have been better Customer Service and that is RARE today!!9/23/2023 Update: went back today with my kids and today Leon was the star. He was patient and helped me navigate my rewards & coupons to make this the a great shopping experience…AGAIN! Thank you AE!”
“Had a great experience with the people purchased a 98 Johnson 115 outboard and had it put on my pontoon price was great. Ran into couple issues after picked it up and for no charge fixed everything that went wrong. Will be back”
“I have a video that I wanted to post but not sure if I can post it. I don’t see an option. Anyhow, Jacob at bike repair is amazing! Such awesome customer service?promote him and give him a raise. You want to keep people like that. thanks, Jacob.”
“Great store clean and well managed. This and my 2 other stores are gold standard stores. The Nashville Bellevue store ran by Robert and the Murfreesboro store are the other 2 I love. Robert is my favorite but if I’m in the other 2 areas while I thrift these other stores are excellent. Just go in here and see if your in Clarksville well ran A+”
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“I recently visited the store to purchase a couple more pair of tennis shoes and as always the service was exceptional. I was greeted immediately and offered help for my (several) different type of shoes I was looking for. All my questions were answered and I got some great deals! If you need foot relief, go to fleet feet!”