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August 2022 by Dalila
HORRIBLE! They told me they could help fox something for me because I am a disabled veteran and they literally came into my home and broke what they were supposed to fix and on top of that they refused to come back and fix it! They where completely unprofessional and rude. His wife was even more rude and unprofessional and had a very bad odor too her. I would never hire them! EVER A COMPLETE SCAM AND IM REPORTING THEM TO THE BETTER BUSINESS BUREAU
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August 2022 by Ronny Hoffman
Wall mirror went missing plus a box with my wife’s jewelry and perfume
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July 2022 by Jorge Ortiz
Called for a quote, lady was extremely rude and unprofessional and didn’t even let me speak. Just hanged up on my face.
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June 2022 by Leigh Ellen Bristow
Hopefully I will never move again, but if I do, Rocky Top Moving Service will be the ones I call. They packed up our house with great care and moved everything. They were so flexible and easy to work with. I highly recommend them if you are looking to move!
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May 2022 by Deaglan McGowan
They were very nice and respectful! However didn’t finish the job, overcharged in my opinion. Packed less than 10 boxes in an hour and a half and charged $700. Pack things that were asked not to be packed and didn’t finish packing what was asked to be packed and what was quoted
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April 2022 by Trae Fistler
We recently used Rocky Top Moving service for a move from our rental to our new home. They showed up early ready to work the day of our scheduled move. They were kind and respectful of our property. They were flexible and made our move easy and efficient. In addition, they are affordable! Thank you, Rocky Top!
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April 2022 by Sydney Kee
I am very appreciative to Rocky Top Moving Services for helping my daughter and I move to a new house over a hundred miles away in ONE DAY! They also helped me with a move from my storage unit to another address elsewhere at a later date. The crew was respectful and efficient. Ms. Delilah was great to work with on scheduling and logistics. I would greatly recommend this company to anyone needing GOOD movers!
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April 2022 by Elizabeth Mitchell
After an initial hiccup of overbooking, they were at my place right on time.They were courteous, professional, and took very good care of my things. They wrapped everything in quilts, and even put down runners on the floors in both locations. They work fast and had me moved in what I thought was record time. I’d definitely recommend.
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January 2022 by Shivani A
I reached out to Ms. S***** last minute and she was able to accommodate a move for my mother and sister. She was easy to work with and made herself available at all hours of the day. On the day of the move, my mom and sister had more stuff than I expected for their move. However, the team was dedicated to packing up items and then moving them to the new home no matter how many hours it took. I am extremely appreciative of Ms. S***** and her team for easing our stress during this last minute move.
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December 2021 by Victoria Nelson
they were absolutely amazing! super professional and made such a stressful task completely stress free!! i would highly recommend them to anyone moving!
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October 2021 by Amber Harrer
On top of normal household things, we also had some large collections of things. This crew never complained, was polite and friendly even when the job ran long, and delivered all of our items safely to our new home. They worked and communicated well together, so I never worried about my belongings. If you need movers, give them a call.
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September 2021 by Sky Allen
I didn't shop around extensively, but they were cheaper than the "big name" movers. They quoted me $150/hr for three men where as the more well known company quoted me $250/hr.The positives - they were prompt, friendly, and did a good job moving all of my belongings. They wrapped everything that could be damaged in moving blankets and nothing was broken or lost in transit. (Actually one thing broke, but it was my fault for the way I packed it. Ratchet strap too tight cracked some wood - oh well.) I also provided them with Gatorade and Clif bars, so maybe that made them work harder lol.They don't need a lot of supervision, but it's good to stick around to give instructions when needed. There were a few points where I had to check on my cats extensively (they hate travel) and I completely trusted them to unload my belongings unsupervised.Two negative things stuck out to me: 1) They charged me a $100 deposit to reserve my day (normal), but then still charged me the full amount once the move was complete. I called them and they resolved it immediately so it was most likely a genuine accident, but still leaves you with an uneasy feeling. How many people didn't notice and didn't call? 2) I was quoted for three men @ $150/hr, but they showed up with four men and charged me $200/hr. In their defense I lived on a third floor apartment with a lot of things, but it would have been nice to know ahead of time that the rates would be increasing.TL;DR - A good company and I would use them again, but make sure to keep an eye on how much you're paying.Services: Local moving
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July 2021 by Nona O
Rocky Top Moving Company is the best. After the first company we hired never showed up, I found them on the web. With very short notice, they were able to move us quickly from Kentucky to northern Illinois. Can't say enough good things about them. Delilah, Berney and Wes were wonderful to deal with. Thank you Rocky Top Moving!!!
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July 2021 by Abby Smith
Rocky Top is a life saver! I’m currently deployed in the middle east and was not able to pack up my house. I called Rocky Top and spoke with Mrs. Delilah and she assured me they would get the job done for me. They arrived to my house on time, with packing materials and a truck, packed everything up for me and unloaded it in my storage unit. I am so grateful for Rocky Top. I definitely recommend them. 10/10 and will be booking them again for my next move. Mrs. Delilah is the sweetest and i really enjoyed talking to her. She’s reassuring, very professional, she follows up, sends reminders, receipts and responds super fast. I was nervous about not being there to see the move through but she made sure my needs and wants were met. Thank you Rocky Top for everything. May God continue to Bless you all. I greatly appreciate you guys !Services: Moving-related packing
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June 2021 by Stacy Dallas
First, I want to say I do not cold call a business when I am looking for work to be completed. I do not use advertisements either. I only use referrals from trusted sources. But in this situation, I did not know anyone to call. I googled movers in Clarksville and found Rocky Top Movers. I called/talked to Bernie, the owner. He was in the middle of the move and provided the office person, Shelby. She got me on the books.We moved from Houston, TX to Clarksville, TN. It was a rough trip. There is NO way my husband and I could have unloaded the truck and trailer without Rocky Top’s help.They were professional, friendly, fast, and safe.They moved two (2) heavy safes, my antique furniture (handed down from generations), and several sets of fine china WITHOUT a scratch or anything broken. And it was pouring rain! One of the men unloading the truck got hit in the head with a heavy post from one of my antique beds – it had shifted in the move. But he shook it off and kept moving.Currently we are renting and will have to move again when we buy. AND YES – I will be calling Bernie, Shelby, and their team to move us. I would only trust them and their expertise to touch my valuables. Even though you do not know me, I hope my testimony speaks volumes. Take care.~Stacy & JohnServices: Moving-related packing
