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October 2023 by jason march
I use to take my vehicles to rma then they sold to people who are not trust worthy! I gave them a chance cause they have 4.4 stars. I had to have my car towed to the shop, when they called I explained what happened, Fernando said sounds like you need full diagnostic I agreed without asking what that covered which was my mistake, after couple days without hearing anything I called and they were still diagnosing issue said would send text and call. End of day on a Friday I received text message with their inspection report which said nothing of why car died. But it did show all the things in the inspection he up saled me which had nothing to do with car dying so I showed up at their shop following Monday for Fernando to tell me I need a engine ? I questioned why engine he said something about a screen tore and TSB says change motor so now I ask why the up sale on diagnoses cause from what he said they offer 2 he said so they can remove intake but problem with that was he had already performed the more in depth diagnoses, called to get permission to remove intake which was another charge so now he back peddling and lying, I questioned the cause for why needs motor he said that info was in the text they sent, it was not, I still don't know what went wrong with car why died called back yesterday requesting info and that wasn't provided I will never go there again and anyone who does take cautionService: General repairs & maintenance
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May 2023 by Lewis H.
Good service but they are busy - took two weeks to schedule a front end alignment. They produced and explained the alignment report.
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May 2023 by Lacy Dumas
RMA has been wonderful to us. They have fixed and repaired multiple vehicles for us and with fast services.
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May 2023 by KD
Literally the best in town! Donny and Bobby are the best! I would never take my car anywhere else!Service: Exhaust
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April 2023 by Kiarra Smith
Being new to Clarksville I needed someone to fix a transmission on my car and I saw this place had somewhat good reviews. I trusted them but in the end I was left with a car with a dead battery and transmission issues. My car sat at this shop for over a year. I bought three transmissions (not through them). One was by mistake and the others he stated were no good or something about he couldn’t get them to relearn to my car. Whatever that means. I called this shop constantly checking on my car for them to either say “he is not in right now”, “he has been driving and testing you car”, “we’ve been so busy”, etc. Some days I would just pop up…. Only to find my car pinned in around cars never touched. Again my car sat there for over a year and we paid this shop 3-4k for services which we still left with the same issues I went in with. I was highly disappointed and hurt at the same time because I thought they were someone I could trust with car and turned out they got me for my money. Don’t get me wrong the wife and husband were super nice but the way I left and felt was something a customer should have ever had to experience. If they didn’t know what they were doing I could have tried to take it somewhere else instead of them charging me for everything and still the problem was not fixed and came home with a car no better than it was when I dropped it off to them over a year ago.Service: Transmission replacement
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April 2023 by Mark Santos
This is now my go to Automotive/Mechanic shop in Clarksville, TN. Customer service is great and the mechanics are awesome. They’ve done a wonderful job on my truck both times I brought them to get fix. They all are knowledgeable when it comes anything automotive. So if you’re having ANY and I mean ANY type of issues with your vehicle, this is the place to go. Truly a hidden gem in Clarksville. Will continue issue this shop till my truck can’t truck no more lolServices: General repairs & maintenance
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March 2023 by Adam W.
Their customer service and the work they do have always been great for me and the family. My only issue is their availability has become much worse over time. Their reputation is always high, which attracts more customers, but they are so understaffed. I want to keep using them, but the lack of availability starts to weigh things down.
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February 2023 by Ramona Powell
I am so pleased with this business! They didn’t over charge me. Let me know what was going on the whole time. They were friendly and fast. Will definitely use them again!Services: Oil change
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January 2023 by Chase Daniel
Wonderful experience with RMA. Jacob and the office staff were so professional and were excellent communicating all the details. Mechanics and Joe are real experts in their craft. Myself and my family will use this wonderful business for years to come.Services: General repairs & maintenance
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January 2023 by William Gray
I have used this shop for almost the past two decades. Had exhaust work done on two vehicles, lowered one, and lifted another. Good and speedy service.
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January 2023 by Mindy D.
I needed new brake pads & 2 new tire sensors before I traveled for Christmas. I called to get a quote & the owner, Joe, told me to bring my car in the next morning so the techs could look at it. They gave me a reasonable quote & despite the fact that they had some big projects to do, they fit me in 4 days before I needed to leave. Thank goodness they did because I had to leave a day early to avoid the big snow storm that hit Clarksville Dec. 22nd. Great job!!
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November 2022 by Jim Baughman
Hands down the best auto repair experience in my 50 years. I needed a complete exhaust overhaul.After going to three other businesses, 2 estimates were half the value of my truck and one wouldn't do the job at all. My mobile mechanic then recommended Riverside. it's not super close to my home but went anyways. And I'm glad I did . I had a 1 pm appointment and as soon as I checked in Stephanie was amazing and got the ball rolling. They had my truck in the bay within 10 minutes.l then met Joe who came out and had me come look under my truck. He gave me the 3 options I had to repair the problem. Good better and best and their cost. Due to the amazing prices I went with best. 10 minutes later Joe came out and brought me back to my truck and explained my o2 sensors were rusted out and needed replacement. They had to be ordered and he would hope to have them in by 5 pm. I went home and waited. They called and were done by 445.They have gained a customer for life due to the kindness and professionalism of Stephanie and Joe. And the unbelievable work by Bobby. At a third of the cost of my other quotes. I will recommend them to everyone I know!Service: Exhaust
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November 2022 by Paul Anderson
Exhaust service is first come first served. I got lucky and they were able to take me very quickly. One of the tail pipes rusted off from the muffler. I knew that the exhaust was pretty rusted. They offered to do the quick fix to solve the immediate problem and also offered to work with me to complete a flange back replacement. I chose to go with the flange back. To save some time I also chose to go with a single exit. The install was completed in under 2 hours with friendly service. I really appreciate that they took the time to show me the finished product since I don't live nearby. I would definitely recommend RMA for exhaust work.
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August 2022 by Ruth Sisson
We have taken a couple vehicles here for exhaust work. Honest, good, old school work in my opinion. People here seem to conduct business with great values and integrity.
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August 2022 by Kyle Carver
My car sounded like a Tesla, I went in for a muffler delete and they fit me into their tight schedule and made my VW sound like an actual German car, great pricing and great hospitality, will come back for more.Services: Exhaust
