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August 2023 by Gabriella Steele
I wish I could have had a better experience, because the people who did my packing were quite nice. But unfortunately, they did a dreadful job of packaging my items. A significant portion of my possessions were broken, including my TV, the dryer, and several valuable fossils and ceramic plates. Fossils were tossed into a box with no packaging between them, bowls and some plates had no paper between them, and cups and glass were stacked on their sides instead of standing up, resulting in a lot of glass breakage. One kitchen box had my electric kettle shattered on top, again no packaging, glass all over the box. Talk about adding insult to injury. I can’t believe how carelessly my treasured possessions were thrown in boxes and shattered.
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July 2023 by Matthew Quear
Working with Cesar for a local military move from Clarksville to Nashville was an easy and pleasant experience. Cesar is a true professional and does everything possible to ensure his customers are satisfied and their property is accounted for and delivered as they found it. He established early communication and was extremely flexible and accommodating. He and his crew were professional, respectful, fast, friendly, and reliable. They cleaned-up and caused no damage to our homes or property. I can certainly say this was my best moving experience; many thanks to Cesar and his crew!
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June 2023 by Shawna F.
Just wish I would have read reviews before I used this company. Horrible company and horrible people. They outsourced my move to a seperate company without telling me. This company damaged my furniture and will not fix the damages. When I call River City to get help on this they say its not there problem now and hang up on me!
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June 2023 by Shawna M
Just wish I would have read reviews before I used this company. Horrible company and horrible people. They outsourced my move to a separate company without telling me. This company damaged my furniture and will not fix the damages. When I call River City to get help on this they say its not there problem now and hang up on me! This woman was even yelling at me, I was nothing but nice as I was trying to get my furniture fixed they ruined. Sonia has the audacity to yell at me and then hang up on me. This is no way to conduct business. Horrible people, can not stress that enough. Why cant we leave zero starts, they do not deserve this one.
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April 2023 by Daniel Seibert
I had to move move a family out quickly after another moving company cancelled. Cesar from River City made it happen! Within 24 hours he moved out and moved in a whole house with almost zero notice. Rock star! Clutch! I would give a 6 star review if was able to.
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October 2022 by Karen JORGENSON
Working with River City Movers has been the best experience. Of all the moves we have made over the course of my husband's military career - River City Movers stands out as the best of the best. Highly recommend!
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August 2022 by lee towery
BY FAR - the best experience I have EVER had with a moving company. They were on time to the minute, super professional, polite, extra helpful, and FAST!!! I have used plenty of companies in Chattanooga and this was an exceptional experience. And VERY reasonable rates. I cannot reccommend this company more highly!!! Call them if you need movers!
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December 2021 by Tayler Laraway
First of I want to say thank you. Y’all came out on a Saturday to help move us from Fort Knox. We had good laughs very helpful asked tons of questions and treated our stuff and our home with care. I’d highly recommend them! Seriously no better moving company!!!! Thank you for working with this military family we are super greatful!
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May 2021 by Hannah McCanless
They packed random stuff in boxes, did not wrap any of our belongings and tossed smaller boxes into larger boxes. They cut open our smaller boxes and didn’t reseal them before they tossed them into the larger boxes. If I hadn’t have wrapped my important fragile items as carefully as I did, everything we own would have been broken. I do not recommend them as they don’t care about anything they do when they move your items. The two workers also gave us attitude and would cut us off when we spoke to them. This company is horrible to work with.
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April 2021 by Nea D
GREAT SERVICE! I usually never write reviews but these guys were AMAZING! Kind! And QUICK!!! Packed everything neatly and unpacked with care! Definitely would recommend!!
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October 2020 by Emmy Estes
The Receptionist Sonya at River City movers is amazing! Soooo polite! Will 100% use River City again!
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November 2019 by Anna R.
Packing done wrong, couldn't secure a driver and brought a truck that was too small to load everything up. Very unprofessional, i am worried for our belongings!!!
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October 2019 by Addison A.
The movers did a great job coming to pack my things and loading things up, and also very fast. The only problem I had with them witch was a big problem was when I got back from deployment 95% of my things had MOLD on them. So I called the company back and they said I would have to make an appointment for them to come pick the items up. The manager was forceful when he was talking to me and the where upset with me like it was my fault that they stored my things in a humid place. I would not recommend them to store your things.
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September 2019 by Rachel Russell
Very nice and professional, military friendly!!! Great staff!L
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August 2019 by Nicole Oakley
While I cannot speak for every crew used by River City Movers, I can say Cesar and his crew were fast, friendly, and reliable. Communication was excellent and Cesar went above and beyond to be accommodating. After approximately 10 moves throughout our military career, I can say this was one of the best experiences.
