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March 2024 by Kathy Pratt
aThe clerk when over and above to get me fitted with special work boots for my job.i had not been able to find them in my home state.
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January 2024 by Matt Outland
It was quick, professional and I bought some outstanding work shoes.
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October 2023 by Jim Frederick
Outstanding customer service, unsurpassed knowledge of your product
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August 2023 by Arieawna Zarate
Rebecca gave us the absolute best customer service from the start!! She was very knowledgeable about her products and made sure we left with exactly what we needed. I highly recommend the store and bonus points if you get Rebecca to help you. We will return here as needed!
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June 2023 by Lucretia Diaz
They didn’t have any of the right size in women’s so I had to buy men shoes. I paid $144 for new shoes and they literally gave me blisters within the first day. They are so uncomfortable.
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April 2023 by Clint Ellis
Nice staff . Not a big selection and not able to help me finding a boot that fit properly.
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October 2022 by Moon Dancer
Ordered a pair of boots over the phone the other day. I had looked everywhere close to my location, but could not find these boots in stock. Called the store in Clarksville and the guy was so helpful and found exactly what I needed. Very nice and professional and quick delivery. Thank you so much!
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September 2022 by Dale King
Bought a pair of Iron Rangers from here awhile back. The employee that helped me was very knowledgeable about the boots and owned a few pairs of his own. He answered all the questions I had and helped with ordering the pair I wanted since they didn't have it in the store at the time. The boots are great and have held up on multiple hiking trips!
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September 2022 by Dustin McGraw
It’s a good store. I’ve bought a few super sole 2233’s from here as well as iron rangers. A lot of the boots are routinely back ordered which is no fault of this location, but of the demand for redwing and the leather shortage. Sometimes you get lucky and get an employee that’s extremely knowledgeable, and other times you’ll end up walking in knowing more than the new-hire employee which is frustrating. Store isn’t bad, although redwing nose-dived in quality which is a shame. I’ll be returning 10877’s I just bought because they might as well have been factory seconds. If you want legitimate work boots, and not fashion boots, go with Whites or Nicks.
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May 2022 by Bookshelf King
Bought a pair of Iron Rangers from here awhile back. The employee that helped me was very knowledgeable about the boots and owned a few pairs of his own. He answered all the questions I had and helped with ordering the pair I wanted since they didn't have it in the store at the time. The boots are great and have held up on multiple hiking trips!
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December 2021 by Lance Perriera
Good sails men, lack of product.
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September 2021 by Hellatrix 30
Erika the sales associate was friendly and provided outstanding service. We called the day before to check on sizes and styles (we live a hour away). With in minutes she called back with multiple styles and options. When we arrived today she actually had the ones discussed ready and waiting for my husband to try on after she measured and reassured his foot size (16 btw). She was very attentive and made sure the boots were a perfect fit. This type of customer service is hard to find now days and Ms. Erika went above and beyond and created a definite repeat customer.
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July 2021 by Missy Collier
Tired to get my husband to buy a boot a half size too small for $250. Found what we wanted at boot barn.
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May 2021 by Chuck Thomas
Terrible experience with the Clarksville,TN. store...Had a "split" on the shielding that protects the toe of the boot...had only wore them for a few days...went back to the place of purchase...The young lady at the store called her manager and they said it was normal wear and tear ...no exchange...What happened to the Red Wing guarantee?????Not happy and going to pursue this with someone higher up the ladder!!
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May 2021 by Rusty Packwood
So I walked into the store about a month ago and met John the manager. He’s a great guy and since I’m in retail and wear slacks at work he recommended the Blacksmith. I told him I was going to wait a few weeks and in the meantime I went in a few more times and met Erika and she sold me some boot socks. So the big day came today and I purchased the Blacksmith copper rough and tough and they felt comfortable immediately. I’ve worn them all day with no problem. John and Erika have both been top notch and went out of there way to make me happy. Erika put boot cream on my boots today and put the strings back in before I took them. This is a great store and I’ll be coming back!! Great employees these two are!!
