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January 2024 by Carl Arnold
Just didn't like the styles
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June 2023 by Caitlin
If you want to shop with the most unwilling to help staff then shop here. If not avoid at all costs.I bought my fiancé a pair of shoes less than 5 days ago specifically asked to ensure that I can return them and was told yes.. went in to return the RUDE assistant manager (who tried to tell me she was the store manager when I asked for her manager… name tag said she was the assistant when I called her out on this she stated I couldn’t have her store managers information) would not process my return and stated she couldn’t do anything literally did the ??♀️ to me… she told me she couldn’t look up my receipt… customer service negated that and looked it up in 2.5 seconds telling me that she also could have done that but was obviously unwilling to help.All it takes to keep customers happy is happy attitudes seemingly lacking this at the mall location.. after talking to a few people they’ve recently had terrible experiences there too.Go to shoe carnival they have the same deals and are much more friendly!
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November 2022 by Stephen G.
This company is terrible, I highly recommend going anywhere else. I bought shoes that did not fit and when I returned them after they hurt my feet while working I was callously refused by an associate an exchange or refund. I sent an e-mail about my dissatisfaction, but it was to the wrong store at the mall I had visited. This wasted a month of time after trying to reach their district manager on the phone for weeks. I had left the shoes that did not fit at the rack room (what am I going to do with shoes that do not fit me). I got in touch with the store(rack room) in e-mail but they could not confirm my purchase because their system could not find my order receipt. I provided a bank statement to prove I bought these shoes with my debit card, but this was not enough to prove I bought shoes. One month after I bought these shoes I was told on a phone call to go back to the store and "see if anyone maybe remembers me" so I can get the shoes and take pictures of them to show their condition. This is a huge hassle and a waste of my time because odds are a retail employee one month later will not remember my face, enjoy my $76.64 donation because I was done after this. I will go elsewhere and I recommend you do as well.
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August 2022 by Brandy Jones
Great selection of shoes at affordable prices
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May 2022 by Jack Burgess
Good shoe store. Good selection and they keep the shelves stock and the boxes off the floor.
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January 2022 by banakekke hahahahah
The second we walked in all we smelt was cigarette. Not a small scent either, full on smoke. The room was a little cloudy as well.
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December 2021 by Christina manigault
Friendly and organized
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August 2021 by stephanie Staley
Love the choices
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July 2021 by Chantelle Martin
Had a great deal going on. The staff were very nice and helpful. Store was clean. Found a couple great pairs of shoes.
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May 2021 by alan bowers
Found just what I wanted ,And the service was excellent
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May 2021 by Christa Sloup
Love the casher his very friendly and helpful
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March 2021 by Amanda Trowel
Big selection of shoes and the staff is helpful and friendly.
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February 2021 by Gregory Anderson
Not a great selection but we found what we wanted. They were offering buy one get one half off so we went for it.
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January 2021 by Angela Amey
Does not have a very good variety of shoes for toddlers, even though it's very spacious they need a better selection to choose from.
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January 2021 by Dana Scott
I purchased a pair of slides. Price on sale said, $24.96.When I got home, I noticed the original price tag...$25. A 4 cent discount...They get you because it was buy one get one 50% off.So you see sale Nd its not on sale. I won't be going back.
