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April 2021 by Autumn Payne
I 100% recommend Terry. She saved mine and my husbands life. She explained everything, walked us through the process and just genuinely made it an amazing and easy experience.ASK FOR TERRY!!!Update: I still do highly recommend Terry and this place but I did run into a situation that really just hit me the wrong way. I was contacted by Terry and was told she’d contact me back after she talked to her manager about a situation. I called back for three days and left a message and heard nothing. I did email and heard nothing. I found out how to fix the situation and was given no insight and instead they just filed me without giving me the new amount or anything. When I called again after the amount was put in my account, I was laughed at on the phone but the secretary did get her to finally call me so I ain’t mad. A 10 second phone call and I felt as if it was an “inconvenience” and when I asked questions they weren’t answered or responded with “there’s nothing we can do about that.” So, I was never told if I will or will not be getting my stimulus, they wouldn’t listen to the situation and give insight so ultimately had to seek out someone else who is helping but could had been avoided if there was basic communication on their end.
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April 2021 by Jennifer Heischman
My husband and I are new to the state and our return was a bit complicated due to the move. Terry was able to squeeze us in after we learned our person was out with a sick child. [Life happens!] Terry was so friendly and walked us through the whole thing. We went in thinking it was going to be a painful experience, but walked out feeling amazing! We had been using H&R Block in the past and we will never go back. 10/10 recommend this business for your taxes. We will be back next year!
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February 2021 by Elizabeth Clements
We had a 1:00 appointment that we were early for. By 1:35 Terry, our tax preparer, still had not started our appointment. We weren't given any explanation as to why and neither Terry nor the receptionist thought to address the issue. This place was extremely unprofessional, I will never recommend them to anyone.
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April 2019 by Stacy Morrison
We had Kelly do our taxes she was awesome. She was very patient with us and got us an great return back. Thank you Kelly!
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May 2018 by Emma Freeman
Love these people. Calista does my and my husband's personal taxes, while Ruth does the taxes and payroll for the company I work for. Couldn't all so for a better company. The prices are reasonable too!
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March 2018 by Stacie Magana
I have had them do my taxes for years! Melissa is awesome! Totally recommend them. :)
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February 2018 by cyra marie
The staff here at Oak Grove Bookkeeping have never made me feel like anything less than family. MS. RUTH in particular. There was a period in my life, at one time (as there is at some point for each of us), when I was reporting an embarrassingly small amount of earned income. That was a such a difficult time for me and my kids, I recall it quite clearly. Well, Ms. Ruth never batted an eye while skimming over my W2. She (and everyone in that office) simply accept who we are, big and small spenders alike! ... as a side note, let me shout her praises aloud - for her adept skills in maneuvering the murky world of ever changing tax laws has always enabled me to reap the largest possible AND LEGAL income tax refund!! She is truly talented and takes her job to assist her clients SERIOUSLY :)
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January 2018 by ArborJack Tree
These people are the best. As a business owner tax time sucks but this company makes it a lot easier and is extremely knowledgeable. I have used several companies in the past and I am telling you this place is the best! And there cheaper. I wont go anywere else. Thanks Mellisa!
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October 2017 by David Emet
I've been working with these good folks for the past 8+ years and have always had the most positive results possible. Over the last few years I have worked with Ruth and I plan on continuing to stay with them until the gov stops taking taxes. :) that's right Ruth, you're stuck with me.
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February 2017 by Aaron Doutt
Very professional and knowledgeable CPA'S. They will work around your schedule. Cheaper than H&R and you get much better service. I'm not sure why anyone would go to a "big box store" tax office when you could go here.
