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July 2023 by Justin Gospodarek
Closed the store in Madisonville, Ky and can't use the T-Mobile store as another option due to there policy which makes no sense to me because the company owns it...
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May 2023 by Kyle Franklin
It was actually a very surprising experience. I wasn't very happy with some service a few years back so I've avoided that store until now. When I went in there the new people that are working there were very nice very helpful very courteous and aimed to please. I was very happily surprised. Thank you
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November 2022 by Charles Nixon
Great Great staff thy helped me backup my email and get all my information backManager and employee were awesome
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August 2022 by Debra B
I've used their phone service before and was satisfied. This time when signed there was a discount program for people on s.s and said it may take a day or so. It never showed up. I know I am qualified. Maybe they just in a hurry for us to leave. They guy is nice that served us but this is my opinion about the place.
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August 2022 by Robert Gentry
Got charged double. And after he posted on here to contact him thru email...I tried 6 times with no response over a long period of time
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February 2022 by ann soto
Great place - I trust them & would recommend to All.Usually I deal with Amir - So helpful and I walk in feeling like I'm dealing with a family member. So helpful & always pleasant.Today, I called & had to work with Jordan. Whom was also pleasant and helpful. So Overall - Good location & Service !
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September 2021 by Michelle Lockhart
Stopped by the store just now at 7:10 pm, supposedly is open til 8 pm. Door locked and no one in sight! I will take my business elsewhere!
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August 2021 by josh moore
i really like this one and the one on oak grove really good people we love there servicealso the market manger came out and gave us some discount and his information thank you Abood
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August 2021 by Linda Thomas
Never been there before.Don`t know why you are asking me this
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January 2021 by Kecia Williams
We went to Metro today to switch phones for me. The customer service rep was kind of rude to us. My husband explained why we were there and he acted like my husband didn't know what he was talking about. He also had a tad bit of an attitude. My husband was thinking about buying a phone from them, but not now.
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October 2020 by Lotus Cornwell
Hate that store they never answer the phone!!
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September 2020 by Hannah Shavers
Horrible service the guy didn't know what he was talking about on phones and over charged me by like 40.00 for a phone after the act and plan
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July 2020 by Pope Garrett
Purchased a new phone for my better half. Salesperson was very helpful and proficient in programming the new phone, even threw in a screen protector gratis!! In and out within 30 minutes all for under $200. Overall an awesome experience!!
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July 2020 by Mayron York
The people was great but I am having to wait 48 for my service to go to my new phone I just played 406 and my phone isn't working I have to carry both phones over this holiday weekend which sucks
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June 2020 by Davida Cucuzza
MetroPCS has been my service provider for several years now and have had a great experience with every transaction until recently. The management, owner, and I ran into a slight problem which stemmed from miscommunication on both of our parts. The issue was taken care of quickly and fairly. If not for this, the great prices, customer service, and always friendly, smiling employees, I'd of cancelled my service. If you're in the market for a great cell phone service provider, I highly recommend Metro by T-Mobile and this location! ( Thank you, Abood! )
