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February 2024 by Adam Bonner
Very busy, always booked hours out. Not recommended for walk in services, call and schedule an appointment for services...
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February 2024 by Austin Wells
Megan was especially friendly, even though the store was about to close. I also appreciate the consistency in communication regarding my car and what additional repairs might be needed.
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January 2024 by Marcelius Dawson Thomas
Coming down 149 to make the left on the Riverside Drive hit a hole or something and knocked all the air out of my tire but when I tell you, Meghan and Joey saved the day they went above and beyond and got me back on the road within minutes so I highly recommend this place because they really went above and beyond and provided the best customer experience possible and I’m very hard to please so shout out to Meghan and Joey for doing what it takes to get a busy guy like myself back on the road in minutes
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January 2024 by Virginia Nicoletta
Stellar customer service! My new car care spot…
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January 2024 by Cristina
In and out quickly. Great service
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December 2023 by James Casdorph
They were quick getting my vehicle in and they took the time to do it right and let me know what was going on
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December 2023 by ilya glikman
3rd set of used tires I took to get mounted. All the sudden against policy. Goodbye Firestone. I'll make sure to tell my 200 employees at work not to go here.
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October 2023 by MARCIA LEMMENES
Been comin here since 1993, they always get the job done and treat you like family. When ever I come back to town I always stop in to say hi. Rey N Nathaniel N Andy yall have been n always will be missed. From the bottom of my heart thank you for years of friendship n laughs. See yall my next trip in town
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October 2023 by Michelle Price
Amazing staff, and they got me in and out with great service. Would highly recommend
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September 2023 by Travis Garner
Harvey Firestone quote mounted in the office, “I believe fundamental honesty is the keystone of business.“ Might want to train the employees on that business directive. I was quoted $350 for a tire mounted and balanced. My wife went down to get it changed and sent me with the bill for $478 after it was done. They went ahead and ordered a run flat I never asked for, never let me know the change order because that’s all they could get, then added road hazard warranty for another $55 not even asking my wife if she wanted it or not. Very clear they’ll stretch your bill as far as they can or you’ll let them. I returned and got a $79 refund, that will be my last time in the office.Service: Tires
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September 2023 by Jeffrey Matson
Set an appointment over a week in advance at 5 for a tire change and wheel alignment through the app. Waited for the store to confirm the appointment and thought I was good.Show up 20 minutes early with looks of confusion when I stated I had an appointment, especially for a tire change. I was told they don’t take appointments at 5 and they would in no way be able to accommodate a true change that late due to the number of staff available. I’m not upset because I can’t get my service done, I’m upset that I wasted my time coming to an appointment that never could of been fulfilled to begin with.
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September 2023 by Subzero9 Dragon
They all lie when they said something else is wrong wit my car. They use to mess up my lights for me to come back in and get em fix but I learned how to do it which was easy. They changed my tire frame wit someone else’s. Andy need find better employees!! Straight up lie to me about my light having me pay a price where all u had to do was switch cord.
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August 2023 by Becky R.
Immediately helped us with a flat tire during a thunderstorm. Kind, helpful, and understanding. Extremely grateful for them!
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July 2023 by Lindsey Bermudez
I arrived at Firestone on a donut needing my original tire plugged and out back on. The service was quick, the guys were nice, and i wasn’t bothered with a bunch of upselling. They were packed the afternoon i came by so my tire would have to be put on the next morning, but the gentleman that helped me even aired up my spare tire to ensure i made it home. Thank you !!!
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July 2023 by Anthonie Messer (F&AM)
We called a different fire stone to find if they had 1/2”x20 pass through lug nuts for tires. They said they didn’t and to call this one as they did. After a 10 minute wait, someone answered. The guy was VERY rude about needing a part number. When we explained we don’t have one he said it’d take far too long to look for something like that in the back. When we asked if he could just check his systems like the other store. He snapped at us telling us no. We went to ask why he was unable or unwilling. And he cut us off and stated “if you want them, then call the other store and get a part number for me. Otherwise, there’s no point.” He talked over us repeatedly.