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August 2024 by William Wright
There is a manager named Sean Thompson who is completely unprofessional I will never do business with fedex. He made fun of my age and now says I will never get another package delivered to my house. That garbage man kept his word I am not receiving packages and is trying to destroy my business. They do not follow delivery instructions drivers will cuss you out
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July 2024 by Dan
Lazy driver. 2 days in a row waiting for a desk for our office the driver just looked at us waiting in the parking lot while he marked it as “delivery attempted”… crazy thing is.. we were going to help with the package.
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June 2024 by Kait Elliott
The staff here are wonderful! Rarely more than 5 minutes wait, The people who work at the counter here are friendly and polite. I will go out of my way to use this Ship Center.
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June 2024 by C M
I never received my package the pic shows where it was delivered to the wrong address. The item that was to be delivered was worth over $100. I was unable to speak to a human.
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June 2024 by Kimberly Phillips
I'm sitting in my building expecting a package and I receive an email reading my package was delivered about 4 or so but I see the black male get out the truck and in the truck and pull off after sitting beside the building for a few minutes but nothing was delivered. When I call the number and give my tracking number all the recording does which is useless is tell me my package was delivered. WELL IT WAS NOT BECAISE IM LOOKING AT THE TRUCK AND SAW IT PULL OFF!!! nobody can seem to help and that's over $100 of merchandise for my business. So who do I need to call or sue because this is ridiculous
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April 2024 by Jessica Mitchell
Nina, the German supervisor who works at the distribution center in Clarksville is terrible! She told my son who previously worked there, who has a documented disability, that he was too slow in the head to work there. He told her that was very unprofessional and very offensive and she said she didn’t care. Quote on quote, This is Tennessee and they don’t care about people like you. He did the best he could and worked hard but apparently that wasn’t enough. Shame on you Nina! I hope your supervisor reads this and I hope karma pays you a visit! You should not be in a supervisor position and you should probably read this thing called The American Disabilities Act. It’s not a Tennessee thing, it’s a national federal law that’s meant to protect people with disabilities from people like you that discriminate. You’re a terrible person and I don’t know how you sleep with yourself at night. He will be filing a complaint with the labor board.
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January 2024 by Ron Stokes
FedEx changed the address on my package and I can't get through to a live person to figure out why.
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December 2023 by DEVYN BUTLER
Fedex is TRASH. Zero stars should be a thing.
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October 2023 by Joe Nolen
Wasn't aware of a signature on my package and was at work when they came so they took it with them. I called and tried to get it dropped off at a FedEx location to pick it up and was told I couldn't do that and it was scheduled to be delivered the next day, so I took off work to be home to sign and after waiting for 4 hours I get a text at 7PM saying it will be the next day between 9AM - 1:30PM and I will be at work during that time. Called again and now I can pick it up at a location tomorrow.How hard is it to deliver a package on a truck that it takes 2 additional days just because I can't be home from work till 4:30PM and they knew that because I told them and the text said up until 8 PM for delivery.
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September 2023 by William Bass
Not a customer friendly location. All the employees park up front by the customer ship center, forcing you walk the parking lot with your packages.
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August 2023 by Logan Liedtke
Only place it seems to ship with actually FEDEX
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June 2023 by Tyler Arrington
FedEx is already a shifty company but this location is shut down. Don't waste your gas driving here
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June 2023 by BlessedandDetermined
Three people working in and the line is out the door
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June 2023 by Scott Davis
Quick, professional and knowledgeable :)
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April 2023 by Jay J.
This location is sometimes challenging to enter the parking lot because there is only one way in. Every time I have shipped items from here the staff was attentive and I received quick service. The location is always neat and clean.
