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January 2024 by larry Tate
Very good customer service. Have banked here for years. Highly recommend!
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September 2023 by Colton Self
Absolutely the WORST bank i have ever dealt with! Go somewhere else!
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July 2023 by Paul Williams
Their app is terrible. It couldn’t accurately date a calendar if it had to. Time stamps on transactions are DAYS behind. Highly inaccurate, bank statements. Just goes to show the problem with small banks.
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July 2023 by Yamilita O'Hair
I love this bank.They are really nice people.
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December 2022 by Sherica Harris
I’m new to this bank and so far BIGGEST MISTAKE IVE EVER MADE ima just gone back to my bank n let this one be they don’t like releasing your money early enough for me
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May 2022 by Mark Weakley
Great people. Locally owned. Been doing business with F&M for many years
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February 2022 by Debby N.
Matt McWhirter is AMAZING! Matt McWhirter is just amazing! We just had the best experience EVER purchasing our 4th home on a VA loan!. We started looking in Clarksville two and a half years ago and ran into so many issues from construction problems, being out bid by thousands in this new market and many other issues over the 2.5 years. Living in Florida created many issues as well trying to buy out of state site unseen. Through it all Matt and our realtor Sarah Rumsey from Keller Williams stuck with us through all of our frustrations. They helped get our inspection done by honest contractors that cared and not just rubber stamp the house. Not once did they complain about all of the craziness. On Jan 10, 2022 we went under contract, and the two of them got us through inspections (house and VA) and closed on Feb 11. They we couldn't have done it without them! Many thanks to Matt and Sarah for being such caring and helpful people!
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November 2021 by Craig K.
It is with a sadness that F&M bank has forced me to excoriate them on line. This is directed at the Operation office and the woman who refused to refund $335 measly dollars in fraud because I made a mistake. I reported the mistake within 24 hours, but to no avail. This woman, who is unknown to me for the time being, is refusing me my money because I mistakenly accepted a charge thinking my wife had made it when in fact it was some criminal ripping me off. Now I know $335 dollars isn't a lot of money to a bank worth billions, but to a 100% disabled veteran it IS a lot of money. If you bank with F&M, be sure you NEVER make a mistake for it may cost you grocery and gas money for the week. It is a shame as F&M used to care. I guess they have just gotten too big for their britches, and my business. At least the branch managers are very helpful and the tellers friendly and professional. They must hide all the rude worthless people in Operations where no one can confront them about their total lack of empathy or understanding.
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September 2020 by Michele Snyder
My husband and I just moved to the area and those who we bank with have no branches in or near Clarksville. I called the Wilma Rudolph branch of F & M Bank to ask some questions and schedule and appointment to possibly open an account. I was very impressed that a live person answered the phone. We arrived a bit early and was waiting in the car. At our appointment time, Lea called me to let us know that she would meet us at the door to let us in. She was very courteous and knowledgeable and took her time in explaining many details to us when we asked questions. I HIGHLY recommend this particular branch as well as F & M Bank.
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July 2020 by Trinity Greenier
Great place to Bank. Everyone there has always treated me with the upmost respect. Mrs Candy has taken care of me from day one, she goes above and beyond to make sure I’m happy. When she is not there one of the other awesome employees helps me with my stuff. They are an awesome group of people and I’m glad to be a part of this F&M bank !!!!!
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January 2020 by Joy Smith
Candice on the phone was rude!
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April 2019 by Leah W.
Matt McWhirter was a dream to work with! He became involved about halfway through our buying process, after we suspected the mortgage broker we were dealing with was less than honest. Matt was completely transparent through the entire process and even helped us to decode some of the backhanded speech the other broker was using to try and slip additional fees in on us at closing. Matt was patient and kind, and made the entire process a breeze. We would absolutely recommend Matt and F&M Mortgage to anyone looking to buy.
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December 2018 by Kalina J.
Matt was very helpful at any time of the day we needed him. We applied for a home loan in the afternoon and we got approved the same day. I was so exited to hear by the next day, but he actually had sent me an email at around 9pm that day and I couldn't have been happier. He always replied to my emails and answered my phone calls. He took the time to explain anything to me that I didn't understand. Matt was very helpful and very knowledgeable. He was extremely nice off the get-go, and I can't imagine having worked with anyone else. He has a huge heart. Thanks, Matt for everything!!
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April 2018 by Paula P.
This bank is the epitome of excellent service! The girls are the best and Shawn is wonderful. They always have a smile and do everything they can to meet your needs. It is an old-fashioned bank, and I love it. I couldn't ask for a more caring, service -oriented experience!
