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November 2023 by Gerald Stellar
Pretty much the same as all the others. In my opinion customer service coukd have definitely been better. We were not even acknowledged by a single employee during the 30 minutes we were in there. The cashier seemed rude.
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October 2023 by Jimmy McMurry
Used to be a 5 star store. Can’t get ammo at a so called sporting goods store. WOKE place
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September 2023 by Michelle Plyler
STELLAR service in the shoe department from Ethan-he has the patience of a saint. "Customer Service" up front not so much. I had to purchase a gift card, and as I was counting out the cash, Laura, the cashier impatiently tapped her fingernails on the counter (I guess it's a good thing I wasn't paying in singles). This triggered a great deal of anxiety, and I completely forgot whatever else it was I needed to take care of at checkout. When I spoke to a manager, he was surprised and stated that she was usually the friendliest cashier he had. I agreed with him, as she was very charming to the male customers in front of me, but when it was my turn, she became completely cold. This is the first and the last time I will spend money in this store.
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May 2023 by Gaitree Ramgolam
No one was there to assist in the shoe department.Wanted to make a quick stop and grab some sneakers and was told they closed at 7pm when google hours stated 8pm. Thanks for the lack of customer support!
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April 2023 by Todd W.
Bike selection is absolutely horrible. Seems like they took bikes from a junkyard and repainted them
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February 2023 by Daniel Fuenffinger
I was trying on pants and texted my wife to do an assessment and bonehead me put my phone in the pants pocket. I ended up not buying that pair and forgot my phone. Later when I realized what had happened we called the store and drove back. The manager was extremely helpful and retraced my steps to find my buzzing phone in the pants on the folding rack.We are going on vacation tomorrow so losing my phone would have been really inconvenient. I just really appreciate the helpful nature of this store's employees going above and beyond to help a stressed customer.
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January 2023 by Curt Rice Baseball
Wonderful customer service. Was looking for some sunglasses And there were sunglasses put under the register that wasn't out on display the lady pulled them out for me and let me look through every single one of them. She deserves a raise. Excellent customer service. And even though I didn't buy any she was not upset at all.
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December 2022 by Jamie Delaney
They do not offer CO2 refills as stated on corporate website
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August 2022 by Roland R.
Over a week ago we bought a treadmill from them. We also payed for it to be delivered and set up. To date the third party delivery service they use has not called to set up an appointment. We even called them and they said they would get back to us. They haven't. I will never buy from Dicks again.
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June 2022 by Stacey Gonzalez
Although I am an employee at this location. We strive to assist,help our athletes better understand (products, warranties, shipping (if available), discounted items and much more). I truly love all of my co-worker’s,manager’s,HR personnel and higher up personnel. Please if you ever read this review tell them Stacey Gonzalez sent you to the Governor’s Mall in Clarksville,TN and we will assist you with what you are looking for. Just give us the opportunity to assist you with your sporting goods @ Dick’s Sporting Goods. Have a great day!
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June 2022 by Joshua Pearce
Some things, the prices were good. A lot of other things were just about right on the price. Overpriced items out weighed the low priced items. They have almost anything needed for sports or most recreational activities. It is a good store to go buy a few specific items per visit. I wouldn't recommend going browsing and shopping there, as it can get expensive fast. Employees were very nice and helpful.
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June 2022 by Haley Merriam
My favorite sports store! They have all sports stuff there! They even have stuff for cheerleading there! Which was what I was looking for! It was clean and well organized and the bathroom was clean as well. The employees are really nice and they were polite when I asked them about the prices. And that’s where we get to the one problem. The prices here are real expensive. Like $200 for a pair of softball shoes? That’s redicoulus. Lower the prices y’all. Overall it’s amazing!
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June 2022 by Johneydenise Barnhill
Good variety of a number of sporting item . Friendly, helpful staff.
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April 2022 by Barbara Breaux
I had taken my daughter here to get shoes, and some other outfits around 5pm. The staff member who worked in the shoe department was very helpful. Thank you.
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January 2022 by Rochelle Mendoza
Best customer service here in Clarksville! Jess in footwear was so friendly and helpful. She went above and beyond to help me find everything I need and was all around just so nice and knowledgeable. The employees are all very friendly and greeting me and offering help throughout the rest of the store as well. I will be purchasing all my kids sporting goods here from here on out. Thank you for the great shopping experience.
