DICK'S Sporting Goods in Clarksville is a comprehensive store offering a wide range of sports, exercise, outdoor, and officially licensed equipment. Customers can find everything from footwear, workout clothes, sports gear, camping equipment, bikes, kayaks, to golf clubs from top brands. The store is known for its competitive prices, with many items available for online purchase and in-store pickup. The staff at this location are generally helpful and dedicated to excellent customer service. One employee, Jacob, received high praise for his exceptional assistance with bike repairs. He spent hours fixing a customer's bike, went beyond expectations by helping with the purchase of a new bike, and even brought a milkshake to lift the customer's spirits. Such kindness and dedication stand out as a highlight. Another employee was praised for their helpfulness in locating a lost phone, showing genuine concern and going the extra mile to assist a stressed customer. However, some reviews mention inconsistent customer service, with a few customers feeling ignored or encountering rude employees during their visits. Despite these mixed experiences, many appreciate the store's willingness to help and the friendly attitude of certain staff members. Overall, DICK'S Sporting Goods in Clarksville is a well-stocked store with staff capable of providing helpful service, especially when customer needs are understood and addressed with care.
Excellent store and good items for sale!... the bad thing is that the costumer service on the phone can transfer the call and wait a long time!
April 2024
I have a video that I wanted to post but not sure if I can post it. I don’t see an option. Anyhow, Jacob at bike repair is amazing! Such awesome customer service?promote him and give him a raise. You want to keep people like that. thanks, Jacob.
November 2023
Pretty much the same as all the others. In my opinion customer service coukd have definitely been better. We were not even acknowledged by a single employee during the 30 minutes we were in there. The cashier seemed rude.
