-
July 2024 by Karl Agpaoa
If you need parts or appliances services just feel free to visit this store. One of the best service you will find here around the town.
-
January 2022 by PJ Shortt
Nathan and his team are top notch! We purchased a Speed Queen washer and dryer set from CAA. Their communication was great and their customer service was even better. From the time I made the first phone call, through the professional installation and right on past the product instruction these guys are awesome! If you are in the market for an appliance, shop local and take advantage of having such a great team right here in your hometown. Thanks CAA for the great job!
-
July 2019 by michael manzella
Had a problem with my ice maker .Called Mr. Appliance and scheduled a 2-4pm appointment to have it looked at. Technician Matthew Willis arrived early and diagnosed and fixed the problem . Very efficient,friendly and knowledgeable. Would not hesitate to use their services again !
-
July 2017 by Floyd D
Scheduled for 12 pm to 2 pm after calling. I rescheduled a doctors visit so that I could have my washer repaired. Received courteous and professional service on the phone so I expected the same the following day. Was ensured that I would receive a call prior to the service person showing up at my home. 12 PM came...no call. 1:00 PM came...no call. 1:45 pm came...I CALLED. Again, received courteous and professional service on the phone and was assured that I'd be notified soon of when the service person would be here. So, after waiting another 45 minutes, I left my home to run errands. I was contacted after 45 minutes by the same courteous rep and said that the service person was on the way and would be at my home in 20-25 minutes. I told the rep that I didn't have time to wait in my home all day. I'd set aside 12 pm to 2pm for the person to arrive and wasn't even called to make me aware that the service person would be late. I understand that delays happen but if I'm paying someone 80 dollars to come to my house, I would appreciate some courtesy. Again, another fail for local businesses in Clarksville.
UPDATE-a couple of hours afterward, the owner of the business called me to apologize and explain what had happened. Offered to do whatever he needed to make this right. I had already found another repair service by the time of his offer. He was very professional and expressed his desire to earn our business again if possible. I certainly understand communication issues, especially in this part of TN.
-
July 2017 by Virginia Brooks
Just had our washer fixed today and price was very reasonable ! Nathan was very nice!! They came when they said they would and he was very responsive when we had questions!! I would highly recommend them and will use them again if we need to!!!!!
-
July 2017 by Travis Smith
Don't hesitate to call CAA for your appliance repairs. This was hands down the best home repair experience ever. Nathan is trustworthy, communicative and a skilled appliance specialist. If there are any issues after the repair, they will make good on it. I cannot recommend CAA enough. I can't wait until the next appliance breaks!
-
July 2016 by Crystal Piper
I highly recommend this for repairs. They were very friendly, helpful and quick to come out and repair my microwave.
-
July 2016 by Wanda Brookhyser
Thank you! Very professional & honest!
-
July 2016 by Amber Jacobs
Nathan came by even after a busy week just to make sure nothing was wrong with our washing machine. He offered to check the other appliances to see if there was a leak somewhere else. Very professional and gave great advice to keep our appliances working smoothly!
-
July 2016 by Gerald Steingruber
Great work and fair price when their repairman Nathanael repaired my refrigerator, he was very knowledgeable and very courteous. I recommend this appliance repair business to everyone.
-
July 2016 by Kevin Douglas
I called around to a few appliance repair shops in the area to fix my washing machine. I had a guy come over and give a free estimate, in which he said he needed to replace a major component of the machine, and would cost roughly $300. I was skeptical about this, and decided to give Nathan a call. He came over this morning, and after a bit of battling, he realized a main wire out of the harness came un-plugged. Nathan saved me atleast $200! Nathan is a standup guy, and definitely knows his stuff. I highly recommend his shop!
-
July 2016 by bayly ackerman
I called around once my washing machine read "clogged filter" (it wasn't clogged) and found it hard to find someone willing to work on a front load Samsung. At the same time my dishwasher wasn't heating up. (Talk about frustrating) I called Clarksville area appliance and he said he was able to squeeze me in 2 days later. This is where if I could I would give him 10 stars. My husband is in the military and currently away, I'm a full time student, and I have 2 kids. He was willing to work with my schedule so I wouldn't have to make up hours by missing class. (Everyone I'm sure has heard the "it'll be between 12-5" no guarantee) he on other hand was completely selfless and took the extra time to text me before hand (since I'm in class). He kept me updated and arrived on time. He managed to reset my dishwasher (since my husband replaced the heating piece he was unaware of a reset), he then took the time to make sure my washer wasn't clogged. He was pretty sure it was the pump, but he took the time and made sure that was indeed the problem. He was trying to save me money (something most business do not take the time to do). He had the part with him and quickly replaced it. He offers a military discount as well. I would highly recommend them to anyone.
-
July 2015 by Kenneth Brashears
Quality service and experience. Nate Burkholder promptly delivered and installed my Speed Queen washer and dryer as well as imparted good knowledge of the machines and small tendencies and things to watch out for over time. definitely more than worth the money spent.
-
July 2015 by Delewis Lawrence
The service was timely and professional. Nathan did a great job analyzing the problem and not over exaggerate to actual issue. I will recommend CAA to family and friends.
-
July 2015 by Melony Farrar
Fast, Friendly, Excellent service. We have a rental home in the area and live out of state. One call is all it took. Thank you Clarksville Area Appliance for your help. I will refer all my clients and friends to you based on my experience.
