-
January 2024 by Rosa Buell
I was helped quickly and efficiently. Customer service was top tier. I wish I could remember all three of their names, but one of the employees that stood out was Erica. While attempting to transfer my phone number from Spectrum, I was met with an extremely rude Spectrum representative. I have anxiety and hate confrontation, but Erica stood up for me and I was so grateful. Her and two other associates (I think the guy's name was Chris I don't remember the other girls name) worked with me through that frustrating phone call, and we're able to get me in and out as quickly as possible. Communication was also amazing. They took that complicated, anxiety-inducing situation and absolutely crushed it with incredible customer service. I don't know what they're being paid but they deserve a raise, or some incentive because they are impeccable.
-
January 2024 by Reagan
Maxwell is AMAZING!! Definitely the best customer service I have ever experienced. I was in and out with a brand new iPhone 14. I had issues with the phone when I got home, due to me messing something up on my end. Went back up there and Maxwell got the issue resolved in no time!! I have to throw in there that Kris is also great as well! I definitely recommend asking for Maxwell or Kris! ?
-
December 2023 by Jesse Caballero
This is a great store to go to they can help you with any questions you have they're very polite I've been to many other stores and this is one of the best ones I've ever had service in and help
-
September 2023 by Corrin C
Maxwell was great! Professional, efficient, easy going and knowledgeable! We were in and out in a convenient amount of time once we had everything we needed to switch carriers.
-
July 2023 by Amanda Cunningham
Kris at this store is AMAZING!! I had a nightmare (hours and hours on the phone with ATT) of an issue with a couple of business accounts. Kris spent hours assisting me to get everything sorted out. At the point I walked in to the store, I was so frustrated and defeated not knowing how to get the issues resolved. Kris, along with Erica and Alyssia, were great and so helpful!! I would highly recommend this location for the best customer service!!
-
July 2023 by Autumn Bischoff
Went to the Tiny Town Clarksville TN AT&T store yesterday and had a bad experience there. There was one sales man that was working there that was every rude and unprofessional. He had a customer before me that was angry with him. He was every unprofessional and rude with me and my children. I have had at&t for 22 years and never had unprofessional and rude sales man. My family members has had bad experience at this store also. I and my family members will no longer go to this store.
-
October 2022 by heinz rendelmann
I went to the att store at tinytown rd, 37042 clarksville yesterday to sort out a phone lock issue, the manager was sitting in her chair playing with her cell phone, the question we wanted to ask we couldn't even answer, the Manager immediately intervened and referred us out of the store.Att can do without such employees, unfriendly and not competent.
-
August 2022 by Kelley Sixbury
Everyone in the store was so helpful and friendly! Not only was I able to get my phone bought and set up without a hitch, they helped my friend save money!!! Left and right they were kind and patient! Of all the locations and visits I have had this was by far the best of both!!!
-
August 2022 by Shannon Ziccardi
SPECIAL SHOUT-OUT to:Sales Rep: Kristopher J1820 TINY TOWN ROAD, AT&T AUTHORIZED RETAILER, CLARKSVILLE, TN 37042 He helped us to activate my wife’s phone today and could not have been more friendly and helpful!! Nice work!!! Thank you so much!
-
August 2022 by mr Vegas
I had a great experience, my rep Tremyia was very friendly and very helpful with getting my phone activated
-
July 2022 by Connie Markland
Allysia (sp?) was absolutely fantastic and so sweet and helped us set up a new line and get a new phone! She explained everything on my bill and went out of her way to make sure our bill was correct and that I understood what each charge was. I was at the oak grove AT&T store right before going this this one, and I left the oak grove store because of how rude the employees were and how they were trying to charge us more than we should have been charged. I would 100% recommend going to this store over any others in the area!
-
May 2022 by Kenneth Sipp
This store was terrible sold me a watch that was defective and would not exchange the watch even the district manager Julia Ronny was terrible with customer relations…. This experience has really altered my opinion about AT&T
-
January 2022 by Michelle Deol
If I could give it zero stars, I would. Erica was the most vile customer service agent I have ever come across. Not only was she yelling at me across the store but she also refused to give me her ID number for the complaint. Her “people” , as she called them, did not know what they were promising me and gave me a completely different quote than what I ended up actually paying. Please make sure that what you are quoted is what you will be paying…if I can save one person from being screwed over then it’s worth it.
-
December 2021 by Michael Nevarez
Great service, the employee Logan fixed any issues i had i got me what i needed.
-
December 2021 by shane cunningham
The phone wasn't set up properly at the first at&t.. had problems with it for a couple of hrs. Had to find another at&t in Tennessee to get it straightened out..
