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November 2023 by Kenneth West
I just wish it couldn’t been faster. (One hour in and out). Understanding, Respectable, Listened one time and delivered the perfect one ring. Clarksville is home and Ashcroft and Oak have been here before us and will be here long after. Family owned and family operated > commercial capitalism anyday.
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November 2023 by Demetria Stowe
GlooowHave Mercy! Brad Ferguson was the best. I was decided when I came in but changed my mind. First a young lady helped me and she was fab too. She switched me Brad to service me. Brad went above and beyond to service my needs. I messed my previous ring up and it looked like someone ran over it with a heavy duty tractor. He went above beyond beneath around and all lat!!! I have my ring being ordered and using holiday bucks for the next ring in Jan/Feb time. At the end of the sale I didn’t realize I could get it in rose gold! Score!!! I walked out happy as can be. Thanks Brad!!!!
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November 2023 by Cherkita Tharpe
Great time and first time I knew what I was looking for and found it there after 4 jewelry stores and the atmosphere is awesome it was a blessing to have Sable assist me she has great taste and an eye like me...so it felt right and just a pleasure to have found what I wanted with Sable by my side ..so thank you very much Sable...will being seeing you soon have some free bucks to use!! Thank You Ashcroft & Oaks Jewelers!!! God Bless You!!
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October 2023 by Crystal E.
Let me start off by saying Brad Ferguson someone whom use to greet me everyday while i worked retail in the mall. He didn't try to sale me anything just genuinely sweet. I always told him when i got my first big purchase his store would be my only spot. Almost 4yrs later he was off but, then we was greeted by an diamond angel lol Krista Blanchard. She listened, made my fiancé feel comfortable and not rushed. He was able to get the same feelings i felt especially since hes easily flustered due to work. We walked away with my 2.1 carat and an experience we will never forget. It started with Brad and finished with Krista. Our moment was/is special for us something we will never forget. This will be our forever home for our jewelry needs/wants.
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October 2023 by Delaney Mauer
We loved this place to start, got my engagement ring through them. It was great. Until I ordered a wedding band. And they quoted me 4-6 weeks until it could be sized- fine I get it, no problem!. I called at the 4 week mark asking where it was when they told me it would be another 4 weeks until it’s ready. After it took a 25 minute phone call to even track down my order. They apologized, saying I should have been quoted 6-8 weeks and gave me a new date. I showed up two weeks later just to get my ring cleaned and check on the order. THE RING IS SITTING THERE. AND HAS BEEN THERE. SINCE. THE. DAY. I. ORIGINALLY. CALLED. They told me they left a message for me on the day. So I went thru my call log, and that was the day I CALLED TO CHECK ON THE ORDER. IT HAD BEEN THERE THE ENTIRE TIME. So I asked the sales lady, “you just call once and never call again?” To which her response was, “we get busy.” Yea ok. I never got an apology or anything. And I have been persistently and consistently checking on this order until they quoted me those four more weeks. Never doing business here again. This is a WEDDING RING. Needed for a WEDDING. It sat there two weeks without a call, not to mention it was there the day I had originally called. Lack of professionalism, lack of communication, and I’m frustrated. I’m going to pay thousands for a ring, but can’t even get a call or accurate statement about my ring being in the store? Absolutely not. Don’t shop here.
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October 2023 by Shaughnessy Berrios
Sable was awesome. I walked in looking for a certain ring and left with a completely different ring. Sables' excellent understanding of ring design and how it will look on a womens hand was so helpful. I will continue to purchase my jewelry from Ashcroft & Oak!
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September 2023 by Ariana Elizabeth Toy
Brad helped me get an amazing, simple ring to wear day to day. He is my jeweler, but he is also like family. Every time I go in, he takes knows exactly what I want and is always so helpful. His vast knowledge really seals it. He is so knowledgeable about all of my family heirlooms and knows just what will go with to make it a little more mine. I will never go anywhere else after my experiences at Ashcroft and Oak.
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September 2023 by Mimi P.
The best customer service.. and the most beautiful diamond rings.. I like big diamond rings and they have custom pieces I never seen in any other jewelry store
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September 2023 by jullian Graham
Been trying to upgrade my wife's wedding set.... Well after 10yrs of marriage I went and seen Brad. Brad has always been helpful picking up on details, and comparative of jewelry with skin, and style. All I can say is my wife is excited, and just loves her new rings. Brad definitely knows what he's doing. Thank you for taking the time, and getting it perfect.
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August 2023 by Scott Malanowski
I stopped in on Wednesday to get a ring appraised. I first went to other jewelers in the mall and they all kind of shrugged me off. However, Jake M. was more than happy to help me with all of my questions. He is so knowledgeable and kind. I went in today with my wife to get the ring sized and he immediately knew my name, what I was in for on Wednesday and shockingly remembered my last name and the pronunciation of it. I will definitely be coming back for all of mine and my wife’s jewelry needs. He is GREAT!
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July 2023 by Tylor Edinger
Amazing service. Just went in to browse and they offered to clean my wife's ring while we looked. Brad was amazing and helped us find the perfect rings and special ordered. Made sure we got what we wanted and helped us figure out what we weren't sure. Service was above and beyond. Highly recommend and will from now on be my jeweler for any needs
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July 2023 by Cheyenne Maguire
Wanna give a massive shout out to Sable and all her help she's given! Anytime we go to Ashcroft and Oak, she is always the sweetest person! She take all the time needed to break down and explain each piece of jewelry. She's extremely knowledgeable when it comes to cuts and styles, with her recommendations always being spot on! She's never once been pushy when it comes to making a purchase, and always takes the time to get to know her customers! 10 out of 10, would recommend working with her!
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July 2023 by Juju Niko
Sable helped me put together my dream ring. She took the time to explain what the 4 c's are and how it impacted the ring. I love the final results with my ring. Thank you so much for your help. I would highly recommend going to Sable if you are in the market for an engagement ring.
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July 2023 by Brianna Spicer
I will never go to another jewelry store again!! I love Ashcroft and oak because everything is unique and different and so much more beautiful than any other place! Brad is my favorite person to go to when I’m looking for anything! Not only does he care but he strives to find the perfect ring for you!! He knew exactly what I wanted and I now have a ring I truly can say is mine and no one else will ever wear it! I’m so beyond excited and happy for it to come in!! Thank you Brad for always an amazing experience!!
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July 2023 by Kolbie Bethel
Great jewelry store with amazing options! With having so many different options it was hard trying to find something that we didn’t like. Everything we looked at was great but Brad one of the team members was able to help us find what we were exactly looking for. From sizing to color to payment he did everything so easy and manageable with less stress. Highly recommend!
