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March 2024 by lya karen Baltazar-Gonzalez
I have a bad experience in this place. I have tricare and they didn't take any insurance. They had a promotion to get a free eye exam if you buy 2 glasses, i didn't get the promotion because i wanted a contact prescription as well. The glasses took 3 weeks and they a poorly made. I paid over $300, they are so heavy and bad cut it hurts my face. Just to try on the contacs took 3 weeks and ones the contacs came they told me to try them for 3 days and come back again for my presentation. As of today i don't have the contact promotion i paid for 3 weeks ago. It top of everything the ladies at the front desk are rude and dont care about the customer. They make minimal conversations with you and they take my time to pick each other eyelashes instead of engaged with me or answer my questions. I have never experienced such a bad service in a America's best before until this one.
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March 2024 by Chris Noe
Very friendly professional would highly recommend to anyone. Dr. Stelmach was very nice understanding and patient. Denise was very informational, professional and patient as well. 10 out of 10.
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December 2023 by Courtney Taylor
5/5 would highly recommend!!! Every time I go here they take fabulous care of me and are always so polite! Specifically I worked with Denise and Dr. Stone today and they were both professional, nice and efficient! They explained everything very well! Service here for me has always been quick and I get in, get my eye exam, order my contacts or glasses and I get out! Not a lot of waiting! Wonderful place and always great service! Keep it up guys!
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December 2023 by Dawn Wandler
I had the best time getting my eyes checked! Denise was amazing. She was very professional! Double checked everything she did. I would most definitely recommend seeing Denise and the whole team at this America's Best store. I will go see them the next time I need more glasses.Jen was very helpful. She treats her employees with kindness and respect. I love this team at this store
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November 2023 by Tim Sutter
My First Time visiting the Clarksville store! The whole process of getting my eyes tested to picking out frames was Great! Thanks to Dr Adams for the thorough exam, Denise for helping me pick the perfect frames and fitting me.
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October 2023 by Brittany Emerson
So I already purchased glasses for my daughter and myself a few months ago. But I recently went in to price some new sunnies and talk about my glasses I’d recently received. The young lady, Jenna, who helped me was so sweet and informative. Great customer service, not pushy at all, and even re-fit my current sunnies that I’d attempted to have re-fit from the place I got them from(they were still not fitting great). She fixed them and I’m so happy. Will definitely be going back for any eyewear in the future. The ladies at this location have all been super helpful and are great about getting you in fast on your schedule. Nothing but good things to say :)
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October 2023 by Traci Vaughn
My experience with America’s best contacts and eyeglasses was a very positive one. First the facility is very professional, very clean. They have patience not once did I feel rushed that is including the doctor and all the staff. The lady that spent the most time with me her name is Jamille, and she was very helpful, I thought I liked a pair of glasses that I picked out but I was getting two pair and She told me to try a different pair on and that is the pair I decided on for both pairs .she knows what she’s doing and I appreciate all her help. I will be going back with my next eye exam.
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October 2023 by Joyce Davis
Everyone in the office was very professional and friendly, the exam was easy. Dr. Adams was great to work with and explained the changes in my eyes. Jamille was great to work with. I had fun picking out glasses. I loved her honesty about what looked good and not so good!!! Will be going back here for any of my eye needs!!!!
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October 2023 by Angel Lee
Absolutely the best eye exam experience I've ever had! Denise took her time to explain to me in detail everything I needed to know as well as making sure I got the best quality and price. I don't know why anyone would go anywhere else this place is #1 for me!
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September 2023 by Scott Sanborn
Everyone was very friendly and very helpful. The office was very clean and well organized. The young lady who helped with my initial testing was outstanding; I did not get her name but she was very polite and respectful; I wish I would have gotten her name. The doctor was very polite as well and the exam went well. Denise helped me with my glasses order and she was outstanding!!!! She went over all my options with me and made me feel very at ease.
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September 2023 by Antonia Martinez-Rolando
They were super nice to me! The person who gave me the little pre show to the eye exam was Mari and she was super friendly and patient with me! Then I saw Dr Crockett who was also SUPER nice and patient! I know y’all probably see a lot of patients but I didn’t feel rushed and I felt like he took his time explaining things to me. And lastly Kylie checked me out and she was so sweet and encouraging to my glasses choices, and she was very helpful and cool. I had a really great experience, fr!
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September 2023 by Vikki Fuller
I've been going to America's Best Value for right around 3 years now. Today was just an annual visit and Dr. Crockett was great, explained my eye health to me and Jamille was amazing at helping me pick out my new frames and insuring they looked good on me! I've never had a bad experience here!!
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August 2023 by Marquis Slaughter
Big shoutout to Dr. Adams, & Jamie. My first experience here was a great one. I came into the building with anxiety but left with my mind at ease. They made they process of getting glasses and contacts extremely easy. They walked me through the process of everything with excellent knowledge as well. This will now be my office of choice ?. I also want to mention how affordable it is. I am a disabled vet without eye care insurance, so I was expecting to pay an enormous amount of money for everything. Nope! I have a plan for 3 years and 10% off to go along with it for a low price. Can't beat it! Thank you guys and gals for everything. See you next go round! ❤️
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August 2023 by K R
My husband and I came in for the two for $80 glasses deals. When we came back to pick ours up, his were fine, but mine had not been made correctly. They offered to make them again without any hassle, which I very much appreciated. This evening, when I went in to pick them up, both of the associates were extremely rude with me, one of them, basically gaslighting me, and telling me that my eyes just needed to get used to the adjustment and that it was in my head, when, in fact, I had ordered two pairs, and one was perfect, and the other one was wrong and was not fitting my head correctly. Both prescriptions were in the exact same matching frame with the exact same lenses. She asked me which ones I wanted to wear out, even though one was still not fitting like the right pair, and got up and walked away from the desk to go help her next customer, and said she would be back with me in a minute. After waiting for several minutes, she continued to leisurely talk with the other customer, while they were completing their $350 purchase, while I was waiting to complete my $7 purchase. It basically just felt like she was waiting for me to decide that I wanted to leave rather than just giving me the proper service that was needed at the time. She told me I could come back in a couple of weeks to get them adjusted, rather than making it right the first time. And, they only have a return policy of two weeks, so if I had followed her advice they would have been out of warranty. I’ve worn glasses, all my life, so adjusting to a new prescription is nothing new for me. What is new is their dismal service. I would suggest going elsewhere or ordering online. The optometrist was good and effective for quick service, but I would suggest ordering glasses elsewhere.
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August 2023 by Samantha Robinson
I have always preferred America's Best since I went there for a scratched eye in 2019. Dr. Adams is very thorough but also quick and to the point. He is my favorite eye doctor I've ever had, and I've been wearing glasses for 20 years.Today was no different with Dr. Adams, but I was also very pleased with the help and opinion from Jamille with picking out my glasses and sunglasses. She showed me how my insurance was working and the discounts so I would understand how much I was paying after everything went through. She was very funny and sweet and I felt comfortable with her. Overall, 10/10 today and every day I'm sure!
