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August 2021 by Immi Khan
Purchasing a home comes with a mixed bag of emotions. It can get frustrating between specific times throughout the home buying process, but 1st United Mortgage has truly outdone itself with its streamlined processes and excellent communication. Nevertheless, I would like to thank Michael and Melissa for their hard work, patience, and determination to get me to my closing date. They were genuinely unique and hands down the best experience I have had ever in making a significant purchase. Furthermore, they provided me with excellent communication, changes, updates, and reassurances along the way. Today, we do not find organizations that live up to our requirements, but it is good to know that a few truly work hard to get people into their homes, and 1st United Mortgage being one. Lastly, as long as you provide all the needed information, all else will fall into place quicker than you know it. Good luck to all in your future home purchases, and thank you, Michael and Melissa, for helping me fulfill my dream.
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March 2021 by Emily Johnson (Voigt)
Beth Lee was so upfront with me, she answered every question I had. She didn't make me feel like a crazy person when I had a concern. I often would speak directly to her, which I very much appreciated! When When thought she couldn't provide us a service, she referred us to someone else. But, we ended up right back with her. I'm so glad we did! She literally made our dreams come true! Then she gave us a personalized cutting board! She made our first home buying experience great!
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February 2021 by J A
Michael M. goes above and beyond. We were afraid we wouldn’t be approved but Michael made it happen. He is the most responsive and transparent lender I have ever dealt with. I have been involved in the home buying and selling process several times and Michael takes the cake. If you want customer service from a great human being, call 1st United and ask for Michael!
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December 2019 by ismael cerda
This is definitely the place to go to if you are a first time home buyer!! Beth Lee and her team did an Amazing job helping us buy our first home!!! Their service is quick and they work very hard to make sure you get the home of your dreams. I will definitely be contacting them again when we're ready to upgrade into a bigger home!! Highly recommend!!!! Thank you!!!
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December 2019 by Tyler Perocchi
John Hart is the man. He and his staff made buying a home with a VA loan quick, simple and easy. I had the "clear to close" on the home over a week before our closing date, he worked very well with my realtor, and was always one step ahead during the entire process.I heard many horror stories about the stresses of buying a house and my experience with 1st United Mortgage was nothing like that. If your a first time home buyer, especially if your using a VA loan, these are the folks you need to use.
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December 2019 by Brian Boase
Here's the bottom line up front... stop reading reviews, immediately call Beth.Finding Beth and her team was like finding a leprechaun riding a wild unicorn at the end of a rainbow. One of those moments when you're looking around to make sure some other human is seeing the same thing and you didn't accidentally drink something hallucinogenic. No sh*t, here's a company who can demystify the home buying process, explain things in a way that doesn't sound like quantum physics, and will keep you informed every step of the way.By the way, if you're still reading this and haven't called yet, you're missing out. The entire team has a depth of knowledge that runs circles around anyone else. Furthermore, dealing with me is like dealing with an unreasonable gorilla most of the time; they definitely earned some resilient points putting up with me.If you've made it this far, let me give you two small recommendations. The first would be to just do whatever they tell you to, get them documents when they ask, etc. If you do this, your loan will be smooth sailing. The second would be to maintain some reasonable expectations. Purchasing a home is a numbers game, so don't demand a $800K home when your annual salary can fit inside a cigar box. These folks are magical, but they can't rub two sticks together and make gold for you. Manage your expectations before rolling in there.
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December 2019 by Patricia Jones
I would love to share my full experience but I am only allotted 500 characters and that won't be nearly enough. I will say this, John Hart, Melissa Curry, and Bonita Cash have restored my faith in Humanity. Melissa & Bonita were very responsive to all of my questions and were always happy to help, even explaining things literally step by step as needed. John went WAY above the call of duty to assist with the closing of my home. I would highly recommend this team to anyone looking for a new home.
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December 2019 by Belinda Balthrop
It was a great experience working with Beth and the staff at 1st United Mortgage. I was very nervous constantly and they all made sure to be there to answer all questions and help me through everything that needed to be done. The emails , phone calls and texts were always sent back to me quickly never had to wait around for them to get back to me. If you are looking into being a first time home buyer this is the place to go to.
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December 2019 by Tiffany Cook
Mr. John Hart and his team at 1st united worked hard to ensure we had the dream home we wanted. Today we are enjoying the home of our dreams and we owe it all to John, Libby, Melissa and Bonnita at 1st United. Thanks again!!!!
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December 2019 by Tracie Rouse
David, Melissa, and Bonita were amazing to work with!! Timely responders, organized, knowledgeable and excellent client service. I would choose this company with these same wonderful professionals time and time again! They helped make my 1st home purchase a wonderful experience! Thank you!!!
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December 2019 by Scott Bloomer
John and staff made the home buying process as easy as possible. They were always quick to respond and helpful with any questions that we had. Could not have asked for a better experience from a mortgage company. 1st United Mortgage has earned clients for life!
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December 2019 by Elsa Stevens
The whole team at 1st United was amazing. They made our first homebuying experience a great one. Highly recommend!
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December 2019 by Sally Morris
My husband and I were first time home buyers and we contacted John Hart at 1st United. John and the entire team we worked with at 1st United were so helpful through the process and answered every question and concern we had. We just moved into our home and we couldn't be more thankful for how easy of a process this was thanks to John and his team!
