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March 2024 by David Grimsley
By far the best location for Chattanooga and Hixson. Never had any issues with this location and they often go above and beyond to ensure the services are done correctly.
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March 2024 by William Hudson
Professional quality service done quickly.They are more than just an oil change. Quick stop, they also offer transmission service and radiator service
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January 2024 by Kathy
Best Valvoline shop in Chattanooga!! Always super friendly service! Thank you to Trevor and Alice for awesome service and friendly greetings!!
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January 2024 by Snapdragon Hemp
Usually put everything back! Good place
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December 2023 by Terrance Mahoney
Alyssa was very cute and the 50% off coupon was worth the trip over there
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October 2023 by Leslie Hales
I choose Vavoline Service because they have always meet my expectations for my needs with my vehicles.
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August 2023 by Michael Moran
Great service, courtesy very good as well. Well informed of all the details.
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June 2023 by Brian Nunn
I will never use Valvoline again. I went to the highway 58 store and want it to be known to everyone I would not use Valvoline. Took my car in for an oil change then decided to do my own oil change the next time, the drain plug was so tight I couldn't get it out (I believe this is due to being over torqued the last time they performed an oil change) . I took it back in and they loosened the drain plug. They said they torqued it back to the minimum torque spec per my request. I drove away and when I got under my car to perform the oil change I was able to loosen the drain plug but then it just spun in place. I took it back in and they told me they told me they have video evidence of the torque wrench clicking when they torqued it back down and that they didn't do anything to it. When I asked to see the footage the Store Manager pulled it up for me to watch and the video evidence of them torquing it down is magically missing. The store manager told me he would talk to his area manager and have him call me and he never called. I then called customer care and they told me they are denying my claim and they do not have to show me video evidence. I asked what the proof was that made it not their fault and she just told me they have video evidence. When I asked what evidence because the video was missing she just stated they could deny any claim and my claim had been denied. So apparently they can do whatever they want to your car and the moment you drive off it's not their fault. I would recommend going elsewhere for oil changes. Valvoline will comment on this apologizing for the experience and saying if I have any additional details to contact Customer Care. Well Customer Care already denied my claim due to “video evidence” as the Customer care representative stated yet the footage is conveniently missing. Hard to argue something when they can deny any claim for any reason and I don't have my own video evidence.Service: Oil change
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June 2023 by Robert Carroll
Service is great no problem with car service
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January 2023 by Cierra S.
Hayden, Paul & Carter are the most wonderful folks! I had some weird sounds coming from my car after my oil change & Hayden didn't hesitate to help me figure it out and get to the bottom of it. His calmness & promptness were greatly appreciated!
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November 2022 by Chrissy Pressnell
Amazing service! And you can sit in your car the whole time.
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November 2022 by Hailey Anderson
Very friendly staff and the manager, Robert, is knowledgeable and helpful!Service: Oil change
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November 2022 by Colleen “Beanie” Beelman
Fantastic service from the staff. Great team work! We just moved down to TN and these guy really know their job. The safety procedures are filled to the book. They have been trained well and work are a great team. We will definitely be back. And Trevor was fantasic!Service: Oil change
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October 2022 by Angela Gooden
Employees are friendly and provide service to each customer and make u feel welcome and that your car is their priority.
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October 2022 by Paras
The team members were awesome. They were able to get my car serviced ( oil change, tire rotation, wiper blade replacement) within just 10 minutes with no wait time at all. Thank you very much. Highly recommend it to everyone
