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March 2024 by John Nixon
Best service of any location I’ve ever been to. The team there is always upbeat and professional.
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March 2024 by Homeinvestor Homeinvestor
Was treated extremely poor and rushed. The two young ladies that were helping me could care less about any type of customer service. One had multicolored hair. Yes I may have been taking a little more time but that is no excuse to treat a customer poorly.
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March 2024 by Done Once Done Right Remodeling
Was treated extremely poor and rushed. The two young ladies that were helping me could care less about any type of customer service. Yes I may have been taking a little more time but that is no excuse to treat a customer poorly.
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March 2024 by Teodore Velasco
Wow just came to get something faxed and what an experience. The employee Olivia just rushed to get the fax done. They were rude and unprofessional. We were rushed out and treated like trash.Called the place the fax was sent to and were told they did not receive it. Had to resend the fax and was charged again.
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March 2024 by Katy Howe
This is great place, I do all my shopping on line. They are a great help when I have returns. The employees were so helpful & pleasant even through the holidays. Thanks
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March 2024 by Martha Howe
I order a lot from Amazon & sometimes I am not completely happy with my purchase. This store is great to help me with my returns.
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March 2024 by Derrick Ledford
The manager with the blue hair is very rude, unprofessional. When asking her a question she rolls her eyes at you and has a funky attitude. It’s not very professional. I just take it as UPS must be desperate for managers to have someone like that to represent them
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February 2024 by Ronnie Cuda
Quality service
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February 2024 by Quincy
The female manager with the multi colored hair is very dismissive and rude. T-mobile has a contract with UPS for free printing and returns. She told me i had to either get charged $5.00 and give T-Mobile a receipt or find another store because they were a franchise. After spending over 30 minutes in the parking lot on the phone with T-Mobile I was told to go back in the store and give ups the phone. Jason came to the desk to help this time, he barely spoke on the phone and immediately handled my situation, without a charge, quickly and professionally. However, the female manager came over beside him with a smugg and condescending attitude looking at me while Jason was printing my receipt. She has multiple bad reviews on here, I am not the only one, she lacks proper customer service skills.Addendum:This UPS store and T-Mobile need to have a conversation because I am not the only one, according to previous reviews, that has had this problem at this location.
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February 2024 by Ali Wathiq
Do not ship anything with them they lost my package two times and when I asked they said they didn’t know where it went
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February 2024 by James Hicks
Usually it's pretty good. Been going in here for years cuz it's the closest UPS store. That being said Saturday there was an incident with the woman who worked there being sarcastic and wanting to know specifically what was in my package and she does not have that right. They can't ask if it's hazardous liquid or flammable but to know the specific contents of anything you ship is none of their damn business. I've never had anything like that happen before and it better not happen again. Luckily they sell beer right down the street So that always helps.
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October 2023 by Teresa Brown
Great place and people!
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October 2023 by Melanie J Butler
Quick and easy in and out with friendly service!
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October 2023 by Willard Magavern
I would NEVER USE THIS STORE EVER AGAIN. They either lost or had an employee steal my package worth over a grand in total. I have attempted to contact them NUMEROUS TIMES with ZERO Response from them. I have left voice messages, emails, and they just ignore me. They have never emailed me an insurance claim email as they originally said. They are not an honest store and do not care about their customer's packages. Well over a month since the item was supposed to arrive, yet it has never left the UPS store. Clearly someone stole it and I have not been reimbursed, nor do I even know if an insurance claim has even been submitted as they never sent me any claim information email. Please go elsewhere if you're shipping anything of value.W John Magavern III
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August 2023 by Nathan Greven
This entire staff and the UPS driver at THIS store are amazing! Great customer service, friendly staff, and are always welcoming when I walk in the door!