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June 2022 by Sal ham
This is my favorite location, they always have what you need if they don’t, they’ll make an effort to find what you want, I’ve been here for years and still love it, you can safely leave your car parked at this location, definitely I recommend it
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March 2022 by BRYT
Worst service I've ever had in my life!!
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October 2021 by Targets Trading pro Bob Amico
I ordered a trailer hitch 5 days ago and paid extra to have the hitch expedited which I was assured it would be in on Monday. Today is Wednesday and I am still waiting on a phone call to come in. I have attempted to contact the store but they do not answer a phone and all calls are routed to the main UHaul service center now for 3 days. Their customer service SUCKS. Go elsewhere.
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October 2021 by David Tissi
i have been on hold for over 5 minutes. Terrible customer service
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September 2021 by Jackie Ferguson
Horrible
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April 2021 by Henri Du Plessis
I phoned Uhaul Hixon and made an appointment to have a hitch fitted to my car for more than a week later. When I arrived on time for my appointment I was made to hang around for some time before being helped. When I was helped the salesman disappeared into the back and appeared about 20 minutes later telling me the part was not there and Fedex had it. I called 2 days later and they told me they did not have the part yet and that it had not yet been dispatched from the factory. (Someone was not being truthful). I contacted UHaul online customer service the following day and they said the part was in at that location and that they would schedule an appointment and so I did. I phoned UHaul Hixon before leaving for the appointment to confirm all is well, the person answering said he will check and just left me hanging.....and hanging.........I eventually gave up. Still have no hitch and not sure if they intend doing the job. Guess I will have to find another company to do the job! Worst service I ever had....they do not care!!!!
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August 2018 by Nathan Petersen
U-haul consistently underwhelms ... Brutal
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June 2018 by Ellen Glasgow
General Manager is a j*** and susceptible. Do not do business with them, take it elsewhere!
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January 2014 by Timothy Tillman
I've had excellent experience with this company. They've proven friendly, helpful and capable.
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April 2013 by Andre Star
Easy way to move stuff... on the cheap. Friendly staff
