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November 2023 by Steve F.
I have a Subaru Forester that needed a front end repair. I made an appointment, took it in, and they repaired in the same day. I also had my Mustang clutch and associated parts replace by Trantham's. I picked up the car and found things were not up to my liking. I contacted their service manager who had me drive with him. He agreed with me and replaced the new clutch assembly for no additional charges. One year later, still no issues.
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September 2023 by H. Taylor
Excellent service. It's an Honest and affordable, family business. We've been going there for years and continue to drive back there despite moving further away.
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September 2023 by Cedric Mitchell
I wasn't prepared for all I needed done, but this shop did a wonderful job of updating me at every turn & did all they could to get me back rolling. Even with one last issue they weren't able to take care of, they were able to provide a specialist to help address the issue. The greatest thing about this business is their wonderful and caring demeanor led by the greatest shop office manager ever. Amy was the best!!! I recommend Trantham 10 out of 10!
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September 2023 by Billie Jetter
I called two weeks ago to set up an appointment for ac work on my car. Asked how long it would take they said two days and told me a date they could do it, and quoted a price. I told them that I couldn't be without my car for longer than the two days and I would drop my car off late on the evening before the day so that they would have two full days to do the work . I also explained that I would be renting a car during those three days so I needed the work completed. The lady told us no problem. So after I dropped my car off to them late Wednesday evening. I went and rented a car. Fully expecting my car to be completed on Friday. Well they called me this morning ( Friday) and they hadn't even started the repair to my car and they said the price jumped 200.00 dollars. They said it would be Wednesday or Thursday of next week for the repair to be completed.I told them not to touch my car. I would pay them what ever Was due for them just looking at it and I would find someone else to do my repairs. So there lack of professionalism cost me a 3 day car rental for nothing . I will not be using Thranthams for Any more car repairs. When I picked up my car I didn't even get an apology. Why set up appointments with customers if you are not going to honor them.
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April 2023 by Enri Q.
I needed an oil change and they fit me into their schedule. Very affordably done. Very professionally done. Would highly recommend. Not super fast. But they did it the right way and they were incredibly friendly.
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April 2023 by Em B
UPDATE: This following paragraph still rings true into 2023! Just had my vehicle serviced for an issue with one problem, and they figured out the single cause that ended up also fixing EVERY SINGLE other issue that I didn’t even come to have fixed this visit! My car is working perfectly now. My entire life banks heavily on reliable transportation. I can not express my gratitude enough.I refuse to go to any other mechanic. These people have always given me honest and straightforward advice and service and prices are heavenly affordable. This place has gone out of its way to assist me with my vehicle problems even during times when they don’t even financially benefit. I wish I had all the money in the world so I could just find excuses to take my vehicle to them. I’ve had so many mechanic chains try to sneak in charges by claiming I needed my oil changed when I didn’t and saying something needed replaced that was never broken, and Trantham’s provides that security and peace of mind every single time, which is INVALUABLE when going through the stress of vehicular trouble.They really know their stuff!
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November 2022 by Keith Fawcett
I moved to Ringgold about four years ago and have been going to Trantham's for all of my car maintenance on my two cars. All the crew are reliable, dependable and do a great job. I can tell you that there have been times I have asked for service and they inspect the component and tell me I don't need it yet. I appreciate their honesty and integrity. They deliver prompt, cost effective and excellent service. Thank you David and the crew.Keith FawcettServices: Brakes
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November 2022 by Keith F.
I moved to Ringgold about four years ago and have been going to Trantham's for all of my car maintenance on my two cars. All the crew are reliable, dependable and do a great job. I can tell you that there have been times I have asked for service and they inspect the component and tell me I don't need it yet. I appreciate their honesty and integrity. They deliver prompt, cost effective and excellent service. Thank you David and the crew. Keith Fawcett
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November 2022 by Ren
Been meaning to leave a review for this place for months and kept forgetting - I was traveling alone cross country this summer and got stranded in East Ridge with a brake fluid leak with no place to stay or friends/family to call. I found Tranthams on Google and went on a whim, they got me fixed up within the day and back on the road, even cost a bit less than my original quote. Everything has been running great since, thank you!Services: Brakes
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November 2022 by Brian Siler
Been here a couple times with different cars. They know what they are doing, and get it done as quick as possible.Thank you for treating us like familyServices: General repairs & maintenance
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November 2022 by Jeanne Wood
So far my Chevy Traverse has been there 3 weeks supposedly waiting on a part. It's been 5 days since I last called to check on it until yesterday. The girl answering the phone was so hateful and disrespectful I went off. They have one day to get my truck fixed or I'm taking it to Chevy. I will never use this so called company again. Your not going to disrespect me and talk to me like a dog when you have had my truck for 3 weeks and the final bill total is over a thousand. NEVER AGAIN!!!Service: Electrical
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October 2022 by Katelyn Crawford
DO NOT USE THIS PLACE!! Total scam!I had my Chevy equinox towed from my house to tranthums because it went into low engine power mode and would not start. I called a couple times that week to see if they had a diagnosis. They did not. Finally called on a Friday (after they had my car for at least least a week) and the man basically told me not to call them, they’ll call me when they get to it. I waited the ENTIRE next week and did not hear from them. I called that Friday (after they’ve had my car for 2 weeks with no diagnosis) and get a voicemail that they were closed that entire week on vacation. None of them told me they wouldn’t be there and I would be waiting this long, which is extremely poor customer service.When he finally called me some time the next week he informed me that my high pressure fuel pump needed replaced due to a high reading. It would cost $1300. I didn’t know any better, and told him to fix it. A friend of mine said it didn’t sound like a proper diagnosis, but I was hopeful and trusted that they knew what they what they were doing. I should not have.After they replaced the high pressure fuel pump, my car still would not start. They told me that after further inspection a guide was broken on my timing chain. He told me I could either have my timing chain replaced for an additional $2308 and there is no guarantee my car will run after that because of possible damage to the engine. My other option was to buy a new engine and I was quoted between $7000 - $8000 on that from tranthams.After discussing how suspicious it all sounded with my friend who knows a more about cars than me, I paid the $1300 for the fuel pump (I didn’t even need replaced) and had it towed to another auto mechanic for a second opinion. The other mechanic shop was amazing, helpful, and quick to respond (NOT TRANTHAMS)! I had my car running and back to me the next day for $1400!When I picked my car up the new mechanic (NOT TRANTHAMS) informed me there was no way the previous mechanic opened the engine up enough to know if I needed a new engine or not. When I told the new mechanic the pressure the high pressure fuel pump was reading, prior to tranthams replacing it, he said it was a common reading for my car and it most likely didn’t need to be replaced.Tranthams scammed me out of $1300 by misdiagnosing the problem. They also tried to scam me into paying them $8000 for a new engine I didn’t even need when they hadn’t even opened up the engine enough to know if it needed replaced!I will never take my vehicle to this place again, and I hope that you save your time and money and go elsewhere!Services: General repairs & maintenance
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May 2022 by Sirr Thomas
It took a while but I was able to get a quote on getting my engine replaced and they were more than helpful and kind. While I decided to not have any work done at this time I would definitely recommend them to others.
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May 2022 by Daphne Patterson
Fast and so friendly. Will never take my vehicles anywhere else!!
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April 2022 by Jason Cooper
What a fantastic shop. James (Semper Fi!) and Sammy went above and beyond when my family was traveling and ran into trouble with my Jeep. The way they treated us is what every company in the world should strive for. They were compassionate, understanding and helpful. I'm forever grateful for our experience with this company and would recommend them to anyone in need of auto repairs. Thank you, thank you, thank you!
