I have been dealing with truist for about a year now in two different states. I can honestly say that the personal service is amazing. At both location the people have been such a pleasure to work with.
December 2021
Best local SunTrust branch imo. Always friendly and quick.
June 2021
Very slow service. I went in to have something notarized and waited 30 minutes. The person that is the notary stated to another employee that she is only one person they'll just have to wait. I ended up sitting there my whole lunch break and had to leave to get back to work.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.