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February 2024 by Roberto A. Rojas
I had an AWD vehicle that was supposed to be transported to my mechanic for a simple repair. It was towed by Shackleford Towing by the two front tires, which I found out later should have been done on a flat bed trailer due to the AWD. I wish that I had known that towing an AWD vehicle in that manner would destroy the transmission, transfer case, drive train (and more) and cause $13,000 in damage to my vehicle. Unfortunately we could not come to an agreement with this company to compensate us fairly for the damage they caused to our vehicle. I'm only stating facts due to the litigation process. This has been a frustrating process and I had to purchase another vehicle. I am still hopeful this can be resolved. If I had not used Shackleford Towing I would have my dependable functioning vehicle and hundreds of dollars in my pocket every month.
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November 2023 by Ebony Jordan
The Guy Scott was very professional
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September 2023 by Bergen G
Daughters car had to be towed in the middle of the night. Craig Wilson was very quick to text back and best of all he was there asap and we had minimal waiting time. He was very polite and professional and I will absolutely be calling these guys again
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August 2023 by John Striegel
My wife and I would like to personally thank Leonard of Shackleford Towing for coming to our rescue on Sunday night July 30. We blew a rear tire on our transporter and after a nearly 3 hour wait , no fault on Leonard, he replaced the shredded tire and got us on our way. He even offered to bring us water before coming out to help us. Our New York move to Florida will include a story of Leonard's southern hospitality. Thanks again!!
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July 2023 by Lexy Rosser
Damaged my car and refuse to even consider it was them
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July 2023 by Josh Gunter
Craig was one of the most professional and knowledgeable drivers I’ve encountered. He put me at ease and made me feel confident my vehicle would be taken care of. Shackelford Towing came to the rescue much faster than anyone else could, and did a great job getting my vehicle to safety.Service: Car towing
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June 2023 by Devani Jones
Says they offer roadside assistance 24 hrs but doesn’t answer phone wouldn’t recommend if you actually have an emergency.
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May 2023 by Daniel anderson
Very nice tow truck driver it was very helpful very friendly and is all so very cool highly recommend himService: Car towing
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April 2023 by Khijana Kelly
The dispatcher was very nice and kind. The tower, Hector was really friendly, informative, and made me feel at ease about getting rid of a car that had such sentimental value.Service: Car towing
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March 2023 by Sara Snyder
Cannot understate how amazing this company is. So kind and helpful when brokendown in the middle of the night. Austin gave some of the best customer service I have ever experienced in any industry across the board
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February 2023 by Terri Ballinger
Shackleford towing was very quick to respond, the driver was there within 30 minutes of our call, the dispatcher was polite and helpful. They were the lowest price that we were quoted. Give these fellows your business!Service: Car towing
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December 2022 by Jotu The Gaming Guru
Excellent service and professionalism. Big thank you to Sean, great guy and careful driver. Highly recommend this company for any towing needs.Service: Car towing
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December 2022 by Lena Miller
Driver was courteous and patient, he assisted me in a timely manner, overall, my experience was great ???!!!
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September 2022 by Sabrina Fowler
Gentle provided excellent service. I was told by insurance company that no toe service was showing available for the area. Expect a 24-48 delay and to leave car with key in glove compartment. After being involved in a serious accident when man lost control and slammed heading to me, being treated by Fire Department EMT'S who called for ambulance, then sitting for 2 hours on the busiest curve high traffic area, this stressed me out extremely. Just when I was about to have another anxiety attack and mental breakdown. Journey tow service guy showed up like an Angel had been sent.bHe said he had worked hard all day because there were only 2 of them working and about to head home. But Thank God he heard the call for help and said he take the call and come get me. That's what you call going beyond! You have a one if a kind employee that's hard to find... I was so thankful, I'd have liked to have tipped him, but had no cash. I was leaving work and planning to go to the bank when the accident happened. I can't remember his name but will you tell him that I'm praying that God will open up doors called blessings for him to walk through!Service: Special vehicle towing
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September 2022 by jim owens
Great service. James was professional and knowledgeable. Went above and beyond for great service. Best towing experience I’ve ever had.Services: Car towing
