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February 2024 by Tucker Wilson (TuckerWilson)
I just moved in the area after getting out of the Marines. I always tell everyone how nice people in Tennessee are, but today was not that day. Typically my few experiences here at Ross have been quite good. But today I went to get some jeans for my new job I have not even started at yet. Typically when I go to the dressing room I help count items and hang them up to make the employees job easier. Once I got there I told the lady (Dianna) that I have a 5 jeans to try on thinking nothing but a friendly thought. She immediately told me that I need to “park your cart over there behind all the other ones. And hang all your items here” and she grabbed the items from my cart and hung them up and began searching every pocket/crevice there was. I know this does not sound all that bad while reading this review, but she had such an attitude and was so rude about the whole experience, that I was worried after trying on my jeans that she was going to try patting me down on my way out. This all may seem ridiculous, but if you shop here I hope you don’t come across Dianna and if you do I am so sorry. I told the cashier on my way out, who was very nice, about the situation and she even gave me a sorry/dirty look almost apologetic.
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January 2024 by Amy Rector
I've always been a fan of Ross. Great place to find many eclectic items. Love some of the food options they carry. Bags of Turmeric, matcha green tea, different salts & more. They often have cool dinnerware and make up as well as cremes & lotions as well. The ladies at the registers are always quick & polite too. The store is usually generally clean but have noticed an uptick of some customers that are making crazy messes. That's awful for the employees.
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December 2023 by Jalyn Hughes
Alot of new Christmas items out.
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December 2023 by Janice Wert
Employees were rude,told me I had to move my cart in order to use the ladys room. I already had it moved out of the way. I spoje to management on the day it happened which is 12/1/23 at 5:07pm which responded with ignoring my concerns so We left our buggies and walked out.Hite Americans who know how to respect Americans before you go bankrupt like jcpenny did in Chattanooga!We are going to Christmas shop at Belks! Rude employees dont waste your time shopping there!
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December 2023 by John Wert
THE EMPLOYEES WERE RUDE SOME WERE SAYING NEGATIVE THINGS ABOUT A CERTAIN RACE. AND THEY WERE ALSO SAYING THAT THEY WANTED TO KNOW WHY THEY WERE SELLING USA MERCHANDISE. I HEARD THAT AND WALKED OUT!!!
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October 2023 by Shanika Moore
It's a older white lady with very light brown short & curly hair working as a cashier. She is so rude. I walked in smiled and spoke she sat there and stared at me. I had to return some shoes & she was very unfriendly. I was putting my money in my wallet at the counter and she was screaming next before I was even out of the way. It made me very uncomfortable. Not professional at all. I spent over $200.00 in this store and I don't think I will be coming back.
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September 2023 by Lissie Mae
Floors is always dirty and none of the employees so anything around the store but the clothes are good
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September 2023 by Lisa McCluskey
In the hierarchy of discount stores, I would consider this one a clearance discount store. There are definitely bargains in clothing and home decor, but the inventory quantity is not as consistent meaning sometimes there is a lot to choose from, and sometimes not as much. At this location. Ross and Marshall’s are next to each other, making it a great location to spend some time shopping for deals. I noted some nicer, high-quality fragrances and watches too. Very good parking and handicap accessible.
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July 2023 by Norma Landaverde
My only store to get my clothes and unique stuff
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July 2023 by Nikisha Leemore
Found some great deals on some dresses. Always can find a good deal
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June 2023 by Brandi W.
Absolutely ridiculous!!! I'm in line now waiting so I figured I'd review while I wait again!! When I first walked in I was greeted promptly at the door so I was thinking ok this is gonna be a good experience WRONG!! This is 7pm at night when I shopping and the back dressing rooms are closed they said to use the ones up front, I go up front there are 5 people waiting ahead of me in line! After a 30 min wait I take in my 5 items allowed feel rushed the whole time then come out to a rude customer saying the people who have less items should go first! The purse air tags were going off ignored the entire time as we shopped! Been in line with one cashier now for 20 more minutes with still 3 people in front of me! The people behind me now are commenting why is only one person checking people out? This is absolutely crazy!
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May 2023 by Atlantic City Soul Line Dancer
Always some good buysDo ya research if you a reseller?
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April 2023 by Ali That girl
Went in looking for shorts. Found them and sooooo many clearance items. Love this store!!
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April 2023 by Laschelle Dunn
Ross is one of my favorite stores to shop in.They always have a good variety of items.
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March 2023 by Sheryl Judge
They had tons of cute stuff but nothing in my size worth buying. The store was also a mess