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October 2023 by Bryan Walker
Always get great service. The merchandise is always good brands and quality.
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April 2023 by William Craig
I love this place I have nothing bad to say other than the men's shoe selection for men leaves a little to be desired. Tons of shoe selections available for women but not so much for the guys. Don't know if it's a space or availability issue but they're just don't seem to be as many shoes available on the floor. Had to go to REI and Elliott's to find the Keens and Oboz I was looking for.
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March 2023 by Jadrick Morrison
Not as bad as the North Shore location with customer harassment as soon as you walk in but close. Make sure you're not goin in to browse or think for 5 minutes. They hound you to death every minute. I dread when I can't order something online and have to go here or REI. Every real outdoor athlete can not stand theses places. They're not helping you in anyway. It's all about sale urgency. Avoid at all costs.
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January 2023 by G E.
Terrible experience. This jacket was supposed to be a gift for my 13 year old. We were specifically told we would receive the jacket before Christmas which never happened. Once I got someone from customer service they neglected the facts that I gave and automatically sided with the store associate. Rock Creek used to be a brand I could trust in, but apparently don't value loyal customers like they used to..In my opinion this is unacceptable, and I won't be back !
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December 2022 by Katherine Johnson
I came in maybe 15 minutes before close to Christmas shop for my boyfriend and not only was I not rushed in the slightest, the staff was incredibly patient and helpful. Especially the lovely Paige (I hope I'm spelling her name right) who saved me by catching that I had accidentally picked out a women's size and was incredibly patient while I grabbed a replacement and ended up finding something else I liked. Will definitely be returning!
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December 2022 by M H
Employees were very helpful and nice, they got me exactly what I needed very quickly. They have a good amount in stock, especially more popular shoes like Blundstones.
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December 2022 by Daniel Smith
Great service at this store, my wife and I ended up buying a lot of items here as a result of how helpful the employees were. Samantha basically acted as a personal shopper with my wife for an hour and John in shoes was very patient as we tried on many pairs.They also had a spinner I got to spin and received a 15% off membership for a year which is really awesome considering the premium brands they carry (can be used on anything).Shout out to Paige as well for ordering a specific jacket for me!
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July 2022 by Matt Keeton
GRATEFUL for my experience today! Paige patiently helped me find a new pair of sandals, a shady hat, and she looked through racks and racks of shirts in search of something for a big guy. I had a good feeling when I walked inside and immediately heard Jerry Garcia Band playing throughout the store! ❤️ ? Shout out to Rock/Creek Hamilton Place ? Today was my first time in, but I'll definitely be back!
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July 2022 by Tressa Cassetty
I love shopping in this store. Such a great variety of goods for all outdoor activities, and items of great quality. The associates are helpful and knowledgeable.
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July 2022 by Greg Albee
I'm rockin' this bad Larry on my dome thanks to Logan and his crew at the Hamilton Place Rock Creek location! Mia and Emily spent a ton of time helping me pick the perfect Kavu hat, and they even told me that I'm a winner!! ;)
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June 2022 by Meagan Scott
Logan was a superstar! He helped me find the best price and fit for my new chacos! Give the man a raise!
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June 2022 by William Owens
Super helpful staff! I recommend all healthcare workers shop here! They give a 20% discount!
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March 2022 by Chad Buckner
I came in Friday and was greeted by Logan as soon as we walked in. I need some help in the shoes and Logan was there to help. I tried on countless pairs of shoes from Hoka , on cloud, and salmon. I didn’t find a pair I could make due with. I didn’t like the salmon shoes but couldn’t make myself by the red ones. But bottom line is Logan took excellent care of us. I will be back to look again. Thanks Logan.
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November 2021 by Jeff Jones
Thank you for a fantastic experience Katie! Over the top, very kind customer service.
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October 2021 by Tommie M (TN GRITS)
Sales clerk very helpful. Got new pair of Solomon's... Love them!!!!
