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November 2023 by Sonia Stella
Mechanics doing what they love! Fair prices, expert workmanship and vehicle ready when promised.
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November 2023 by FINZ 6715
The Crew there were very professional, explained work that was done/or needed to be done in Detail, good quality work.
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October 2023 by John O.
So this company is one of those bait and switch companies by far on Groupon. Don't buy the Groupon and don't come here.Why? First you can get an oil change with no special discounts or codes needed at Walmart for the same price or cheaper than their "special deal" Groupon oil change with zero hidden fees. Also beware! You'll end up spending more money here! Watch what they do to just about every customer. Groupon for $xx.xx (you think wow great price, great deal!) Nope, then when you check out they tell you you needed "a little more oil" than the Groupon covered, plus your filter was magically special and costs more too. Read other reviews. They are scammers!Second, this is a scam company! I experienced this personally. They tell you there are problems that are not there or are a complete lie! They told me that during my oil change (which cost me another $43 magically ON TOP of the special deal Groupon I already paid for, of course) that they found an antifreeze leak! Go figure right? I check my fluids regularly (maybe I'm weird but I really do) and my antifreeze fluid never moved a millimeter. No joke. So I'm super skeptical because I know the fluid level has never moved after the car has been "off" for 30 minutes or more. I didn't say anything, I played stupid and was like oh no, I'll come back one day! (They still had my car, I didn't want them to do anything to it). Just to make sure that THEY didn't do something to my car. I took it to my dealership since it was under warranty. They said everything was fine. Again, I monitored my fluids after the fact, never budged a millimeter. Lies, more lies!I would really hate to know of whom they have really taken advantage of. I would love to see these guys busted with a fake old lady customer in an undercover way. That wouldn't be hard to do based on the other reviews here. They need to get caught. Shame on this company.
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October 2023 by Ian Cochran
They fixed an oil leak and charged $392. The oil cap burst when we were about 15 miles down the road. When we stopped all of the oil drained out. We had to call a tow truck to take it back. Precision Tune Auto did not cover the tow truck or the 2nd repair even though it was an issue they caused. We spent over $600 for an oil leak repair.Services: General repairs & maintenance
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September 2023 by Kelsey Butler
Extremely helpful and kind— a true “women’s car shop!” I was not spoken to as unknowledgeable, but was rather welcomed and helped with kindness.Also, had to bring my car back for gasket repair a couple months after the oil change and was met with satisfactory service once again!Definitely recommend Precision Tune Auto Care for you car needs!Service: Oil change
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September 2023 by ForwardMovementAlways
Took me wife's care in on a Saturday for an issue. Happy to be seen on a Saturday but $900 dollars later it still makes the same noise. Not sure these guys have a clue what they are doing. Now we are in another state with no plans to return. Would have been better to wait to have it looked at elsewhere. Do your research is the message here.
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August 2023 by Erin Burke
I recommend Lenny and the rest of the crew to everyone! I always feel treated with respect and they explain what is going on and have a quick turnaround with my car. I feel safe driving my car around again!Service: General repairs & maintenance
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August 2023 by Sheila Huber
Very friendly and helpful. I didn't have an appointment but he got me in and out very quickly. Thanks
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June 2023 by Andrea Potter
Everyone told me not to use them. Should’ve listened. Put illegal tires on my car so when I had to have one fixed, they all had to be replaced. The lug nuts were also almost stripped due to this shop tightening them way too tight. The owner told me “it’s fine it works” and chose to withhold the legality information from me. They constantly say they’ve been in business for “80 years” so they’re better than everyone else. I don’t want “fine” products for $1000
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June 2023 by April Taylor
I just want you all to recognize Lenny for his customer service and professionalism. This man gets rushed, cursed, phones ringing, people frustrated and he handles it like a champ! We need more like him in this world!
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June 2023 by Amanda Watson
Very nice place to take your vehicle. I have been once for a break job and can't believe the amazing job they did. You won't bet the price anywhere else in Chattanooga.
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June 2023 by Ryan Bruen
Best shop in Chattanooga! Always fast, professional and priced well! Lenny is always a pleasure to deal with
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May 2023 by Walter G
I go here to get my oil done and all my car issues taken care of. Staff is fair in prices and always friendly.
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May 2023 by Jordan F.
The dealership held my car for 2 weeks and then refused to work on it because it was "too rusty." My friend recommended Precision and it was a completely different experience. Lenny at the front desk was AWESOME! They had our car out in less than 24 hours and it feels brand new. We will definitely be coming back anytime either of our cars need work.
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April 2023 by Allison M
I had an issue with my brake rotors on a car I purchased through Carvana, and Lenny immediately scheduled me to come in and replace the front & rear rotors. He worked with Carvana's warranty service to pay for everything. I really appreciate the quick help and the service provided!
