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“My interactions couldn't have been better. Had a delivery issue and they solved it while being extremely nice.
I will say answering the phone more often would be a plus but in my experience this is pretty typical for the local post office.”
“This is an awesome USPS location. Each individual truly cares about the customers they serve. Kyle and Kim, along with the rest of the team, always go above and beyond to help every customer with a smile.”
“I love this post office. The employees are always very polite and welcoming. It's my favorite post office. They hold my packages due to high package theft in my area, they've never seemed upset when I have had multiple packages to pick up, and it's overall a great USPS location.”
“Oopsie! The postman forgot to shut and lock the mailboxes after he/ she delivered everyone's mail today. It won't even shut without the key. Today is Saturday, so it's going to be like this until Monday. :( I noticed it was left open and immediately got my mail, Thank Goodness, bc I had a check come today! I hope nobody gets anyone else's mail!USPS- I Appreciate and Love you guys to death, but Please slow down so you don't make anymore mistakes like this.”
“They are typically not too busy. When there has been a line they are as quick as they can be but still get you everything you need. They have put up dividers for Covid-19 protection and have the standard spots marked on the floor for social distancing. Easy in and out access to the parking lot and ample parking.”
“Thoughtful efficient service every time I walk in the door.!!! These folks take their responsability to the community seriously, and we are lucky to have them in the Alton Park / St. Elmo neighborhood!!!”
“Nice post office lady caught the wrong zipcode on the address I'd been given to send all important identification mail to, reason why i hadn't received social security card & other identification papers yet..... Post office lady (Stephanie) deserves a big bonus & huge raise.”
“Ms. Jane is one of the most helpful and kind USPS representatives I have interacted with. She is happy to answer any questions and assist as much as possible. Her presence at this post office brightens the mood tremendously!”
“Absolutely love the ladies upfront. They are always so nice. Always have a good attitude and really makes my day. They all deserve a raise lol This is the only post office that I will go to because of them ?”
“Can’t say enough positive things about this office! The staff has always been great and helpful. After a missed signature package, the agent at the Hixson office had a carrier bring the box to me after hours! A kind young woman brought it and was so nice. I appreciate the local carriers!”
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“I was the butthead who brought 80 small packages to mail, and Heather was AMAZING! She worked fast, got me the best price, and was perfectly pleasant during the many minutes we spent together!”