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March 2024 by zerokagez
No judgement, black card spa, 30-min circuit, multitudes of different machines to use. My gym isn't full most of the time, so I get my choice of machines. Clean. Friendly staff.
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March 2024 by Kayla Brooks
Today was my first time going and I was a little nervous at first to go to a new gym but it was a wonderful experience. I’m really glad I joined.
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March 2024 by Yanni Killebrew
The gym is fine, I guess. The staff is very friendly, and it has what I need for the most part. There are A TON of treadmills, bikes, etc that are always unused, and 4 squat and bench racks, seems like more of those would be beneficial, but it is what it is. They are money hungry though. A $59 startup fee, I mean what does that even mean??? come on now, super unnecessary since they also charge a $49 annual fee. Sure, they are up front about it, and it isn't a surprise, but it seems rather excessive. And I haven't experienced this personally, but there are a LOT of reviews, as well as, friends of mine stating how difficult it is to get out of a membership. My guess is they make it so difficult because of how money hungry they are.If this gym was not a 2 minute drive from my place, I would be looking elsewhere.
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February 2024 by Charles Simmons
nice clean place. Good value for the cost.
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February 2024 by Teresa Brown
My daughter uses this place and it has done her good.
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February 2024 by Mike Park
Clean and well-maintained fitness facility. Staffed by friendly helpful individuals. Nice equipment and a nice variety of cardio machines. Recommended.
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January 2024 by Tedd DeMarco
Great place to workout! Clean and well maintained. Staff is courteous and attentive. Judgement free and friendly.
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January 2024 by TTV_ChattaChop
if i could give 0 stars i would. this is my first ever review. DO NOT COME HERE. i’ve cancelled my membership TWICE and am still getting charged. i moved to Murfreesboro and called to cancel my membership when i noticed i was still getting charged. i would like to preface i didn’t know they couldn’t do it over the phone.the girl i talked to said she could do it over the phone and said she got it cancelled. i was like awesome this is great…until i saw i was still getting charged about 2 months later.so i called again they said oh we can’t do it over the phone you need to come to your home planet fitness. i drive 100+ MILES, signed my signature and cancelled it. Few months later IM STILL BEING CHARGED.So i call again they were very rude and said they didn’t believe me and that i needed to come in and cancel.So tonight I drive again 100+ miles to cancel my membership and get my money back and no one could help me. the guy behind the counter was rude and there was no manager there… are you kidding me ? why would there not be a manager on the floor at an establishment.I’ve called HR i’ve called and spoke to managers I’ve tried everything to get my stupid membership cancelled. I’m having to get a hotel tonight since apparently a manager won’t be back until tomorrow morning so i’m pissed. i want my money back i want a full refund and my membership to be permanently cancelled because i’m never coming back and no one else should come here either unless you want to be continuously robbed.
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December 2023 by Randall Grimsley
I like the place. It’s clean, nice rest rooms, great equipment that’s easy to use and plenty of it. I can get there, workout, do the message chair, recliner, or water message and be on my way easily. I don’t do the tanning bed thing, but they have ‘em if you want ‘em. I’d recommend Planet Fitness to anyone wanting to get some exercise, lose weight or just tone up a bit. I checked around and it’s the best price I found for what you get with a membership. I wish they had a lifetime membership one time price.
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December 2023 by Candas Hensley
This is the best year n to come i enjoy the friendly Environment and never had any issue. If i need help hailey is always there with a smile ? !! Of course phil is amazing as well its like a second home ? clean and friendly !! Come on join youll love ❤ planet fitness hixson!
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December 2023 by Ashlyn Kelly
Absolutely terrible. Staff is very rude. Basically will make you sell your soul to cancel a membership but don’t give you any information about a 7 day notice…. Horrible service.
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October 2023 by Pepper Pepper
I highly DO NOT recommend Planet Fitness. They do not cancel your membership when you request it. I went in over a year ago and asked to cancel it. They told me it was taken care of but it wasn’t. I had dealt with family loss and a lot going on so it took me a while to go back since they won’t cancel by phone and they told me they will still bill me another month. That’s just ridiculous. It should cancel when I cancel. I highly doubt they will stop charging my card. I’ll never join another Planet Fitness again.
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October 2023 by Justin
Although they have 20 unused treadmills and 15 unused ellipticals at any given time, they only have 3 arc trainers that are never available. Go to one of the other 5 gyms within a 2 minute drive for a better selection of equipment.
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October 2023 by Patricia Davis
I really like the Hixson Planet Fitness. The staff are friendly, the machines are well maintained and the sanitizer and paper towels are stocked.
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October 2023 by Mary Breton
Staff was excellent. But hydo massage chairs were out of order. And I really like them