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October 2023 by Sarah S.
Love this facility and staff. We have two Bernese that go there. Our boys go there for daycare and grooming. I love the self wash. They provide the supplies for you to bath your pets yourself if you like.
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October 2023 by Robert Stokes
Was surprised at the outside of the building as it looks like it used to be a bank. In any event, brought my dog with me as I was running the marathon in Chattanooga. When I picked her up, she was bathed and groomed as directed/expected and the bill was one of the most affordable boarding experiences I’ve ever had.Staff was courteous and friendly. Would definitely bring my dog back for another boarding.
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October 2023 by Blakely Phillips
I was extremely disappointed by the false portrayal of this facility online. In reality, the building is less than inviting from the outside and even dingier on the inside. The facility is not set up well, you cannot see the dogs, it is not kept clean, and there are two disgusting fish tanks in the lobby. The male staff were less than knowledgeable and slightly standoffish. I was worried about my dog during the entirety of his temperament test due to some aggression I’d heard coming from the small dog room. When I brought my dog home, he drank more water than I’ve ever seen. I’m shocked the reviews for this place aren’t worse. This is not a place I’d feel comfortable leaving my baby again. If you’re looking for a quality facility to leave your precious pet, this isn’t it.
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October 2023 by Alexis Vanhoozer
Amazing place I absolutely love it. This is my first time ever using this company and it was the best, my dog has extreme anxiety and they were very polite and understanding of this. My puppy has never smelt and looked better 10 out of 10 experience I will definitely be coming back.
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October 2023 by Matthew Mazurek
Boarded our two goldens for one night and they loved it. You can tell the people who work there are dog lovers and treat them as their own. We will be using again and also gonna try their grooming as the prices are great.
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August 2023 by Inger Purifory, LMT (Inger Purifory)
I’ve been having my sweet dog come here since she was almost 1 years old. We went on vacation for an entire week and also had her have her own spa day treatment. PetQuest Spa & Hotel will take care of your furbaby as if she was one of their own. You can tell she is happy and well taken care of. I have been to other places and to me PetQuest Spa & Hotel is the best of the best in Chattanooga.
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August 2023 by Ashleigh Griffin
Not only did my fully vaccinated puppy come home with kennel cough. I was not made aware that he was sick. I called constantly to check in on him. Soon as he got home I noticed the cough. They said nothing about it. If I was made aware, I wouldn't be so angry. It's not their fault some other dog had it. It's very contagious. But if you claim to give such "one on one" care, how did you not notice that hacking cough!
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August 2023 by Kjake55
Friendly and welcoming! Appreciate that the groomer met with us to share our thoughts and requests. Happy with the cut. They trimmed the nails, cleaned up her dried up eye junk. Smelled very nice! Pleased with the outcome! Kaysha is happy to be rid of her heavy coat. ? Thank You!
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August 2023 by Renee Ott
It was our pup's first visit here. The staff wasn't overly friendly, but did ask if I had any questions before I left. I was hoping for a pic or video. They should put in cameras for the owners to be able to view at any time. I'll ask for pics and videos during their next daycare stay.
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August 2023 by Abby Schafer
This is the absolute best place to take your pet. Bear is spoiled rotten in the best ways - he gets all the love, and affection, and runs out all his zoomies. He’s stayed for daycare, boarding, and grooming - and it’s my default when I can’t take him with me somewhere. Daycare always tires him out, and he’s so excited to go. Boarding is awesome - I never worry about him missing us because he’s having so much fun. Grooming is also amazing - he smells so good and looks so cute. I love that it’s all in one building, and it’s the same employees - so he’s used to them! He loves every single employee there, and they love him. I love taking him to PetQuest because the people taking care of him are doing it because they love animals, and it’s awesome. I never have to worry about him.
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July 2023 by Becky Thomas
My daughter took my grand furry (Hazel) over there for her first ever grooming! Hazel Basil was so happy. Not upset at all, she looks fabulous.. My daughter's nerves are at ease now and we found our forever grooming place.
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July 2023 by Dixie H.
Our one year old golden retriever loves going to doggy daycare here! It's super affordable and the workers are always great to work with!
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June 2023 by Debbie Cavazos
This is a great place to get your pet clean up. Really like the private rooms, make life a lot easier without other distraction for our 90 lb German Shepherd, who believes we are trying to kill her
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June 2023 by Ben R.
Don't take your animal here they will come back matted and covered in urine. Very disappointing and will never recommend or return.
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June 2023 by theresa stout
The staff were friendly and genuinely happy to interact with our 3 dogs. They sent pics of each and a video. The dogs seemed to enjoy their time there. Looking forward to going back for a longer play day.
