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February 2024 by Shannon Cooper
Sylve is hands down the best dog groomer we've ever encountered! She's a lifesaver for our nervous pup Truman. She goes out of her way to accommodate our schedule and always gives Truman the VIP treatment each and every time we bring him in.Though what truly distinguishes Sylve is her attention to detail and personalization. Our pup walked through some sort of fertilizer or pesticide, Sylve went above and beyond to take care of it. She meticulously cleaned and shaved his feet, and made sure all of the substance was removed and applied an oatmeal product to calm down the irritation/redness. It's this level of care that sets Sylve apart from other groomers for us.Even though we've moved since we first started bringing Truman to Sylve at Petco, we continue to make the drive because we know that he's in the best possible hands. Truman won't go to anyone else! If you're looking for a groomer who treats your pet like family, Sylve is the one to go to.Thank you Sylve!
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February 2024 by Elaine Amberson
The store itself is very good, great service. But the groomers were unable to cut my dog's nails. See my Muddy Buddy review for details
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February 2024 by Tammy Wood Curry
Your grooming hours are wrong on google. Came in on a Sunday to have my dogs nails trimmed because google says grooming hours on a Sunday is 9-6. But apparently grooming is closed Sundays and Mondays. I suggest getting this changed.
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February 2024 by Stuart Switzer
Great bunch.
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February 2024 by Kevin Forester
My dog ,Chester, and I recently had the privilege of having Miss Casper as our fundamentals training class. She was amazing and patient with us both.. I highly recommend signing up for classes with her at the Hixson TN location.
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February 2024 by Judy Bittner
I needed a good quality harness for a dog that's known for destroying one while wearing it. I searched every store that sells harnesses in Hixson and only found ones made of cheap materials and cheaply constructed. I finally ended up in Petco. I found a couple of well made harnesses with sturdy materials from different companies. Finding the correct prices was difficult due to the mess the harness section was in. Finding someone to help was also difficult. Once I got an associate to help, she was amazing and was very helpful. She didn't rush me to make my choice, she treated me as if I was the only customer in the store. She and the cashier both assured me that I had 30 days to return the harness if it didn't fit or wasn't what I needed. I gave 4 stars due to the mess the harnesses were in and the difficulty of getting help. If I could rate the associate I would have given her 5 stars.
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February 2024 by Anna Baldwin
Casper was a fantastic trainer to work with! They made the experience fun and were very patient with my dog (who can be extremely goofy). I cannot express how nice they were and how much I enjoyed going to these weekly training sessions. Highly recommend. Thanks Casper! - Anna & Stevie
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February 2024 by Michael S Rodgers
This is the absolute best place to go. Very nice people and very professional. Thank you Petco ?
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February 2024 by Wes Collins
Got to thank Peter and Emily at the Hixson petco they definitely are some awesome employees and deserve a shout out. I also have to say Peter is very knowledgeable about all the animals there but what really impressed me is he knew alot about the tarantulas they have in stock there, he did his research about there care and habitat and glad that this petco has stepped up with stocking spiders there. I wished cleveland petco was like this one. I guess I will be driving to Hixson alot more. Thank you guys
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February 2024 by Jimmie Burnett
Got fish and pond plants. Very helpful folks
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February 2024 by Brooke Hill
It's always great going into petco. I have adopted 2 pets from you so far. Your employees are so informative and helpful. My most recent visit I took my new foster in to find her a sweater. I couldn't find anything in her size. The younge lady came over and helped me search the whole store for something in her size and on clearance. I greatly appreciated all of her help. Not many people take the time like that to actually help. Which I understand everyone has a job to do, but it's the little thing's that matter to me. Especially when you have a foster that's only 6 weeks old trying to jump from the cart. Thank you again young lady from the bottom of my heart.
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February 2024 by Liber Hernandez
High prices
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February 2024 by Shelby Linzey
Just got my dogs dog tag for her and it was easy and cheap
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January 2024 by destiny m Follmar
I love this petco. Every time I go to get anything for my fish, birds, or dogs , they always have what I’m looking for. The ladies in the fish depo are so friendly. Well everyone I have encountered there is nice! Clean store, shelves are always stocked , thank you guys for helping me get supplies I need to care for my pets!
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December 2023 by James Smith
Helpful staff, we made a couple of small purchases related to an aquarium. Selection seems very good and no doubt we'll be back.