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February 2024 by Kevin Edmondson
Fast friendly service, they installed my tires in less than an hour without any issues.
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January 2024 by thaddeus hayes
Phillip at Gunbarrel location made my experience terrible
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January 2024 by Katilyn Lankford
Whoever they had working the front Friday afternoon is extremely rude to everyone in the room. He was bad mouthing the people calling in for questions to the customers present. Pushed his opinions down your throat and was over all a complete prick
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January 2024 by Sandy Mowery
Great service. Very helpful. They were quick and honest.
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January 2024 by michael sherry
Phillip was awesome and very courteous. As an out of towner from New Orleans it was nice to get that southern hospitality from a great business in Tennessee. I will definitely be back when I’m in town.
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January 2024 by Legally Brunette
I’m so appreciative of the excellent service and repairs I received last month on my Mercedes. I unexpectedly had to get my car towed due to what initially was my alternator . Upon further inspection by the expert mechanic also identified damage to my serpentine belt and an oil leak that had been there for some time . Philip as well as the other staff were excellent in communication each step of the way , and went above and beyond to stay late to get my car repaired in a timely manner & kept my repairs below my budget. I would highly recommend this location on Gunbarrel Road.
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January 2024 by Mike Moffett
1st class operation! Absolutely put the customer first. Will use again.
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January 2024 by Mohammad Shahin
I was given an appointment at 9AM for looking at my grinding brake rotor. At 9:45 I asked if my car has been looked at yet, I was told it was gonna be another hour (10:45AM) until evaluation and couple hours for a fix. Why give an appointment if you can honor it? I could’ve taken my business somewhere else.I asked for my car back, I didn’t get it until 10:12 (almost half an hour). I assumed they at least did a quick evaluation, but when I asked for a result they said they didn’t finish it. As if an hour and a half wasn’t enough to look. I asked for a quote under the assumption that I want them to replace the rotors and the pads, and the price was over 50% more expensive than the dealership’s ORM parts and installation.
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December 2023 by Destiny H.
I went to get my fuel injections and exhaust cleaned in hopes it'll fix what was going on with my car. But it didn't work, but I was told they know what the problem is after cleaning my fuel injections but refused to tell me what the problem is with my car because I didn't pay for a $120 diagnostic fee. But I paid $180.20 for them to clean my injections. Philip basically was rude about how I should've paid for the diagnostic and how he won't give me an estimate or tell me what's wrong with my car told me what they did didn't make any difference but he knows what the problem is. I think it's unprofessional to let someone do a service to their car if they knew it wasn't going to work. They should've called me before doing it and tell me hey that's not going to fix your car but I think I know what it is. I would've rather paid for the diagnostic then to pay for something that was unnecessary. I'm a single mom and my car is what I use to make money. So since my car isn't working correctly i can't use my car to make money. I would've just got it fixed with them if I knew what was actually wrong. So unprofessional.
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December 2023 by Correna Andrews
Excellent service at a fair price
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December 2023 by Cordale Bonner
Great and fast.
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December 2023 by Bob Shields
Great Reps. Quick service. Fantastic sale
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December 2023 by Tammy phone
Frank is the BESt!! He's always been very helpful I taking great care of my Automotive needs. Wouldn't go anywhere else.
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December 2023 by Robert Taylor
Clean environment and good people
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November 2023 by Josh Starova
Bad customer service. And they charge 3 times more for a simple brake lube. Do not go there. Tire discounters is better I was In the auto industry for 20 years
