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April 2024 by H. John Bugbee
Truck was clean but fuel tanks not completely full as told. All else seemed ok.
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April 2024 by philip kidd
Smooth process from start to finish!!!
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February 2024 by Scott Smarts
Yall let me use yall bathroom and it was clean let's goooo
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January 2024 by Era Key
Okay I didn't rent a rental from from y'all but y'all truck driver whoever rented it they was driving reckless almost ran me over. I called in concerning the conversation was very unsatisfied the person act like he was unconcerned but I will get the number next time and I will file a complaint against you guys
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January 2024 by James mcdaniel
Always a willingness to help whenever your rental has a problem
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January 2024 by gladius otero
All I have to say is WOW WOW when you just lost hope on humans someone Prove me wrong we came in with a lease 2024 Volvo with every single dashboard lights on like a Christmas tree and the staff there got us pretty much in and out the best Penske ever and super friendly and great staff I give them a ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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December 2023 by stephen walski
All I can say is WOW. I'm a ups team driver, stopped in and they fixed my issue and got me on the road quick. Everyone was friendly and helpful. Thanks guys. Next time I'm scheduled to come throughChattanooga I'm bringing chicago style pizza.
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July 2023 by Daniel Hope
I don’t remember his name, but Mr. N. Green was amazing! He helped make my rental experience effortless and helped me select the right insurance and accessories that I needed for my move. Thank you so much! I hope you get recognized by management. All I have his the name on my receipt “N. Green”
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June 2023 by De MARCUSSA
The best in the industry for rentals. Staff is very professional and they always have time for their clients
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December 2022 by Ron Posey
Good and quick service friendly people.
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November 2022 by Newme Collins
The service was fine but when it came to the return of the fees it takes way too long and I still haven't gotten it back and it's been over 7 days
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November 2022 by Newme Heathington
The service was fine but when it came to the return of the fees it takes way too long and I still haven't gotten it back and it's been over 7 days
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September 2022 by Dora Anne Key
The truck was equipped with comfort items; backup camera, door locks, cruse control, air, power steering, power windows, comfortable setting, roomy cabin and the car transporter was easy to tow with it's on braking system. Enjoyed the ride. Thank you Penske❗
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July 2022 by Marti Mathews
A bit over crowded, but good service despite being short staffed. I say give em a chance
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June 2022 by Tyler Schopler
Penske earned a customer for life today.I had to move a half-ton CNC milling machine out of one tight driveway across town into another even-tighter driveway. To pull it off, I needed a very specific truck, (a 15’-16’ cabover with a liftgate). Customer reps at the first three places I called acted as if I was interrupting their days and seemed to have no interest in helping me rent anything. After a week of waiting for return calls, I reached out to Penske mid-Friday, in a last-ditch effort to find something available for the following Monday.When I called, Mario got me set up with the exact truck I needed for the exact day & time I needed it. He was courteous on the phone and respectful when I came to pick up the truck – the man’s a true professional.And speaking of the truck, I’m not sure who cleans them, but I can say they probably deserve a raise. The interior looked like it’d just been professionally detailed and the windshield & windows were spotless. The truck felt and drove like it was brand new, even with close to 90k on the ODO. It was truly a pleasure to drive, I couldn’t have been happier.Now for the best part… An hour later, my wife and I found ourselves struggling to load the mill onto the liftgate. Right then, a stranger pulled up in front of our old house. It turned out he was a new Penske employee looking at houses in our neighborhood and he could see we were in over our heads. He was super friendly and took the time to help us get the 1,000lb behemoth into the back. Thank you again, Ross! I’m not sure we could’ve done it without your help. Penske is lucky to have you. And thanks to the quality of the equipment, everything else went smoothly after that.Hands down, Penske provided the best truck rental experience I’ve ever had. It was like going back in time to an era long before “because covid” became everyone’s go-to excuse for doing a poor job. Absolutely refreshing. Thank you again!
