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April 2024 by Genesis Yarbro
I came to the store with a smile and left frowning. The costumer service was awful and rude. When I walked through the door I was not immediately greeted. The workers do not care to ask what you need help with, instead you have to approach them. I walked to one of the workers and asked for help just for her to rudely say “when i’m done with this”. She then proceeded to talk on her phone. The only worker that has been nice to me and my partner is the only person of color who seems to work there.
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March 2024 by Thomas Bird
Absolutely adore my hometown pandora store! Hannah and Bailey always make my visits here a joy. They always show me new stock and help me with any questions I have. I’ve been to several pandora stores recently and this location is always the best. Many store associates could learn from this store. I tried to do the web survey and it’s down but I will always give this location a thousand stars and referrals. Beautiful clean fully stocked store with helpful people, A+++
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February 2024 by Tiffany Johnson
My husband and I went in there last night. We were not acknowledged as we walked in. Was told multiple times that we would be helped next, but yet, we still got skipped over when other customers came in the store. We stood there for about 15-20 minutes before giving up and leaving. Very disappointed on how we were treated.
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September 2023 by Danielle morris
Go see Nolan! They provided a very friendly and pleasant experience shopping there
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September 2023 by brenna plemons
My boyfriend and I went in to get a necklace engraving. We went hoping to have a cute experience and have a good time. The girl helping us was so rude. She hovered over us the whole entire time, sighing at everything we did or said, and rolling her eyes. She made both of us very nervous and uncomfortable. I don’t usually complain and have never left a bad review but both of us left sad. it was not a pleasant experience at all. if you’re not good with people or simply just don’t like them, don’t work in retail??♀️
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September 2023 by T Anderson
I love when a sales representative is knowledgeable of their product(s). Essence had me in and out the store in 10 minutes with the perfect selection!
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July 2023 by Cindy D.
This location was very disappointing. Employees either ignore you completely or are pushy to make sales.
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July 2023 by Jan Swallows
Went looking for a Witch's hat charm, which my husband has wanted to buy for my bracelet. But still no luck.
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April 2023 by david brooks
I purchased a gift card. There was a line at the door, but it moved quickly.
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February 2023 by Calandra Jones
Customer service has taken a deep dive! The staff just isn’t friendly.
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December 2022 by Lisa McCluskey
I love everything about the Pandora brand. Quality jewelry, bright modern store, a database that keeps all of your Pandora purchases no matter where it occurred, and helpful sales associates. The beauty of Pandora is that there is a collection for every budget. You can start a bracelet for $65 or $365. The stunning array of beads ensures your bracelet will have meaning as you select beads to fit meaningful occasions or milestones. The selection now includes silver and gold. Gorgeous Earrings, rings, necklaces, and bracelets perfect for creating cherished memories.
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November 2022 by Alicia Mae
Quick , in and out, once we found the store that is. Would be nice if it was posted that it was upstairs or where abouts that it is, when typed in on the GPS, says it’s in JcPennys, or right next to, wrong we walked around the whole bottom, no this is located signs to where to find a store … so I was a bit flushed Bc I have a rough time in the walking department, so I sent my kids up the steps to see what they could find, and of course, they found it , walked in they asked our daughters size her boyfriend picked the ring, while they all smiled and chatted with Yoshi on how cute she was in her Jacket… got the ring and out the door, less than ten min. And they got a discount of 30% off for Black Friday. So that was a plus. Thanks for making the stop once we found you quick and easy.
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September 2022 by Amelia Lovingood
Jewelry is beautiful and staff is very friendly. Fabiola let me and my best friend try on as many rings as we wanted and even gave suggestions
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September 2022 by Renee Sharp
Love everything about Pandora, makes very nice gifts too.
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May 2022 by Frances Hatmaker
Lady was very helpful and help me pick my first pandora out.